Michael Bair (@michaeljbair) 's Twitter Profile
Michael Bair

@michaeljbair

Founder, Bair Consulting | fractional CXO | fmr SVP @wearfigs | Go birds 🦅

ID: 3080459026

linkhttps://bairconsulting.co/ calendar_today08-03-2015 21:55:16

1,1K Tweet

495 Followers

287 Following

Michael Bair (@michaeljbair) 's Twitter Profile Photo

Definitely Down To Chat with Eli Weiss about CX for days. For today, we started with a hour. We chatted about CX as a career, quiet quitting, shipping insurance, leading and motivating large CX teams, and calculating ROI on great CX. open.spotify.com/episode/39rksF…

Eli Weiss (@eliweisss) 's Twitter Profile Photo

When starting in CX, I looked for people that have created a career in CX + SLAYED. Michael Bair, the SVP of CX at FIGS, is one of my inspo’s & mentors. FIGS is a massive business, & the fact that Mike has a seat on the executive table is incredible. open.spotify.com/episode/39rksF…

When starting in CX, I looked for people that have created a career in CX + SLAYED. 

<a href="/michaeljbair/">Michael Bair</a>, the SVP of CX at FIGS, is one of my inspo’s &amp; mentors.

FIGS is a massive business, &amp; the fact that Mike has a seat on the executive table is incredible.

 open.spotify.com/episode/39rksF…
Samantha Leal (@samanthalcc) 's Twitter Profile Photo

I've run more than 200 customer interviews. The most important ingredient? Great questions. 22 questions you should be asking your customers:

Michael Bair (@michaeljbair) 's Twitter Profile Photo

I’m excited to be speaking at the Chief Experience Officer Exchange in St. Louis, MO this November 7-9! This event offers some truly great opportunities to network and benchmark with your peers. Check out the full agenda: bit.ly/3xZzlKz #CXOExchange

I’m excited to be speaking at the Chief Experience Officer Exchange in St. Louis, MO this November 7-9! This event offers some truly great opportunities to network and benchmark with your peers. Check out the full agenda: bit.ly/3xZzlKz #CXOExchange
Mission.org (@themissionhq) 's Twitter Profile Photo

Imagining a world without healthcare workers is difficult to comprehend. We are indebted to the nurses, doctors, and specialists who serve in the most demanding circumstances imaginable. How do we pay them back? Michael Bair FIGS answers that question on the #CSuiteQandA

Michael Bair (@michaeljbair) 's Twitter Profile Photo

Every time my Tesla has a software glitch, I think “freaking Elon”. Guy went from trying to solve climate change and put humans on Mars to arguing with journalists in Spaces about the definition of doxxing.

Michael Bair (@michaeljbair) 's Twitter Profile Photo

Zendesk emailed out a massive price Sunday at 11am. First, don’t do that ❌ I email my account manager and CSM Monday AM. Any guesses if they’ve gotten back to me? 🙄

Thomas R. Petersen (@thomasrp93) 's Twitter Profile Photo

Reporter: "We might look at a QB throwing for 300 yards and 3 TDs and his team lost, and say well the QB was good but the team was bad. You don't seem to care about that. You seem to only care about did the Eagles win or did they not win. How did you get to that point?" Hurts:

Harley Finkelstein (@harleyf) 's Twitter Profile Photo

A short FIGS history: 2013: launched on the Shopify Basic Plan 2014-2020: grew to @ShopifyPlus, and expanded internationally 2021: IPO 2022: exceed $500M in net revenue almost entirely online Last week, they opened their first retail store in LA. I’m thrilled their POS and

NYSE 🏛 (@nyse) 's Twitter Profile Photo

FIGS is kicking off Nurses Week in style 🙌 We're highlighting nurses in collaboration with FIGS, on a mission to celebrate, empower and serve healthcare professionals. $FIGS

FIGS is kicking off Nurses Week in style 🙌 We're highlighting nurses in collaboration with <a href="/wearfigs/">FIGS</a>, on a mission to celebrate, empower and serve healthcare professionals. $FIGS
Michael Bair (@michaeljbair) 's Twitter Profile Photo

Moiz nails it here 🔨 For a fraction of your total OPEX, you can create a reputation for your brand that makes customers want to talk about your service. This is such an unlock 🔓 for most businesses.

Aaron Orendorff (@aaronorendorff) 's Twitter Profile Photo

Single greatest resource on ecommerce customer experience … fermatcommerce.co/cx 🧠 7k-word guide 100+ examples 🤝 53-page PDF of original insights 😍 Panel in Apr. with DTC legends UNBELIEVABLY HEARTFELT thank you to the leaders who contributed over the last two months ↓

Aaron Orendorff (@aaronorendorff) 's Twitter Profile Photo

Profitable. Customer. Experiences. 20+ ecommerce all-stars are getting together to answer one question. How do you connect the love … with the money? And you can join them. The biggest DTC brands and tools for a flippin’ two-hour online event. Here’s the list (CTA below) ↓