What are the rules that insurance professionals should be aware of before engaging in lead generation? We hear from Alain Desmier on the most important things an insurance firm should know before they set out on a lead generation campaign > ow.ly/ohtA50ArK97

New to mentoring? We have a new hub of articles available to support you on your way. Visit ow.ly/kjQg50AwQnH

How can data transform our understanding of insurance risk? Watch the #CIIProfessionalFocus interview between our own @insurehouse and Jeffrey Skelton from LexisNexis Risk: Fin.Serv & Businesses UK & Ire > ow.ly/K12J50ADM10 #CPD #data

Looking to top up your CPD? We hear from the Capability Team at Premium Credit about the learning materials they've created during lockdown > ow.ly/6fcz50AJYjD

How can you measure trust? The results of the latest Chartered Insurance Institute trust tool from The Institute of Customer Service are in. Find out how customers and SMEs responded to whether the insurance profession was performing as they expected under the coronavirus restrictions > ow.ly/hez850AJZ0E

We hear from our Board member, Karl Parr at AXA UK, on what life is like for an insurance claims professional during lockdown > ow.ly/Itnu50AEVF2 #coronavirus #COVID19 #workfromhome

New Gen offers opportunities such as engaging with parliament. Craig Tracey, chair of the All Party Parliamentary Group on Insurance and Financial Services confirms why this programme is key to the insurance sector. Find out more and apply > ow.ly/Hpxt50ANaLf

Today I completed my Certificate in Mortgage Advice with Chartered Insurance Institute using Remote Invigilation in my own home office! A bank hol exam might not be everyone’s choice but it worked for me. 3 months of study whilst juggling work and the children on my own. I’m a little bit proud!

It's our second anniversary! Join us as Matthew Hall celebrates our first two years and shares what's coming up > ow.ly/1um850BhMNd

New series of blogs from ⁦@CruseCare and⁩ ⁦⁦@ClaimsSociety⁩ on treating customers with care and compassion. A difficult subject but a vital one. We’ll focus on the 4 P’s of dealing with bereavement: Plan, People, Process, and Paperwork. socp.org.uk/news-insight/n…

It's our second anniversary! Join us as Matthew Hall celebrates our first two years and shares what's coming up > ow.ly/RdiW50BhMP6

Hear SIB Board member Stuart Stead FCII discuss his research into the dangers of Legionella and how insurers can raise awareness during 'return to work': x.com/CIIGroup/statu…

The High Court found in favour of the arguments advanced for policyholders by the FCA on the majority of the key issues in the test case. Read the press release from Financial Conduct Authority here > ow.ly/KxGq50Br3sz

The recent business interruption test case found in favour of the arguments advanced for policyholders by the FCA on the majority of the key issues. Read the reactions from Chartered Insurance Institute's Society of Insurance Broking Board members here > ow.ly/yGPD50BskNz Kevin Hancock

The recent business interruption test case found in favour of the arguments advanced for policyholders by the FCA on the majority of the key issues. Read the reactions from Chartered Insurance Institute's Society of Insurance Broking board members here > ow.ly/t46g50BskUE Kevin Hancock

How can you identify and provide support for people experiencing a bereavement? We hear from @CruseCare who share their experience and advice about how to help the emotional wellbeing of a bereaved customer > ow.ly/7wgC50BxwSD

The latest issue of BRisk is here! Download your copy now to read our new features on the FCA test case, reputational risk, approaching a hard market, CPD for insurance brokers ...and more! sib.org.uk/news-insight/p… Kevin Hancock Luke Holloway Mark Crawford Sam Barrett