65% of consumers use mobile during shopping process to search for coupons & compare prices mobilestrategies360.com/2015/06/18/sho… via @MobileStrat360

The pros and cons of subscription ecommerce models. (Love my @grazedotcom box!) Econsultancy bit.ly/1IbyeJs

A cocktail app for London? Yes please... Brie Rogers Lowery Emma Pluck Laura Graham Leila Pritchard drinkiapp

Gr8 opportunity for Experts to participate in a #Customer Engagement and #Loyalty event in Copenhagen on 9/9 contact me

@leonrestaurants I'm usually your biggest fan... Struggling after an uncooked egg & poor customer service at Euston

Check out my blog on why the #ContactCentre is here to stay goo.gl/dBXT8S @CapgeminiConsul #ceblog #customerexperience #retail

Unexpected Item in the Blogging Area; does self-service provide a good #CustomerExperience? goo.gl/nsd6p8

How to measure customer experience raconteur.net/business/how-t…

How to measure #CustomerExperience on the customer's terms, not the organisation's: goo.gl/UdwdNd #CX #AHT pic.x.com/JYzUMkaODI

To celebrate #IWD2017, @CapgeminiUKppl are sharing their role model with us. We can't wait to see yours #myrolemodel #BeBoldForChange

Michelle Obama: a smart woman using her power to promote necessary change 🌍 #myrolemodel #IWD2017 @CapgeminiUKppl

Making a difference together #InternationalWomensDay #IWD2017 #womeninconsulting @CapgeminiUKppl ow.ly/TjZh309Hrs3 #beboldforchange

The power of personalisation ​ raconteur.net/business/the-p… via Raconteur feat. Gagandeep Gadri #CX #retail #customerexperience #analytics

Read Mary Meeker’s essential 2017 Internet Trends report tcrn.ch/2qBrMsT

Why are more and more businesses using a Test & Learn approach to business innovation? goo.gl/Y3C6By

10 predictions to help people understand the major trends around DX economy. #DigitalTransformation lnkd.in/dhxP9X4

Consumer engagement in Utilities is seeing a change. lnkd.in/d6TCreb

What future technologies did retailers see in the Capgemini Applied Innovation Exchange? goo.gl/4gLm7U

If you’re at #SAPRetail today, check out my colleagues Pudgy Penguins | Official News| Rewards is Live! and Justin Smith from CapgeminiUK speaking about the #FutureOfRetail