Hi @klm Schiphol - checked in for flight to LHR and told to go to D2 gate 8 for health screening. No one here - any idea when pls? Thanks.

We are currently recruiting for a talented Aviation Development Manager to join our team. We're looking for someone with ambition and experience, to play a key role in the Airport's recoery and growth. More information- cardiff-airport.com/recruitment/

Great piece by Yanko Design enormous swell of positivity for this. Numerous messages, stories of poor experiences aligned with a sense of relief that soon experiences will be a level playing field. Flying in comfort, safely & with dignity should be for everyone..!! Here Here..!!

We don’t fly planes, we fly people.💛 Great reminder from the Lufthansa Group at the WAF World Aviation Festival today in London. #PaxEx #AviationFest #airlines

My office for the day... Looking forward to insightful conversations about the future of passenger experiences! #aviationfest #paxex

Satisfactory is an average rating. The best companies recognize that satisfied customers are not loyal customers. Most people think of loyalty as a lifetime, but it is really about the next time – all of the time!

We're looking for caring, 'can-do' people to join our vibrant team of customer advisors. Our amazing team of advisors help answer queries and solve customers' issues so we can keep delivering our essential water services every day. Apply now > ow.ly/TGKk50HmKWa

Mobility aids are fundamental for some passengers with disabilities: ♿ are as individual as their users 🔋 can cause issues if not properly disassembled ✈️ need to know the wheelchair dimensions to accommodate them #Aviation is working hard to ensure we #FlyInclusive

Thanks Rachel Kelly, delighted to be joining you to share a few thoughts on journey mapping the clients' experiences!

Bettridge School are seeking to appoint a highly motivated and effective Deputy Headteacher. More info below: bettridgeschool.co.uk/current-vacanc…

Thank you @GWillmer_Mktg!

Great to host last weeks PM Forum North West and hear from Jerry Angrave on effective client #journeymapping lnkd.in/dmj-_znq If you're a PM Forum member, you can view the full session here: bit.ly/3j68oNz #Marketing #Webinar #customerjourneymapping #customerjourney

A lot of poor quality simplistic commentary on #airlines & #airports problems lately so tomorrow on BBC Breakfast I’ll give my brief insight based on fact & reality. It might not be sexy but it won’t be full of “um..err’s” & “you know’s”. Likely around 06:30 & possibly 08:00

Great to be in Paris co-hosting sessions on Passenger Experience. Lots of issues to resolve clearly, but optimism for the sector too. Front line airport staff need all the support they can from all parts. #PTEParis #paxex #pte2022

Happy #AutisticPrideDay 22 🥳 Same routine as every year 1) Post link to Lady Ga Ga born this way song youtu.be/wV1FrqwZyKw 2) Post a recently seen quote that resonated Have a great day all 🥳☀️

THANK YOU Team #WhyteWater are so thankful for your unwavering generosity The support for Royal Life Saving Society UK - RLSS UK & RNLI is so important. Sadly, 10 people have lost their lives to drowning in UK since 9th July, with 4 drownings yesterday alone. Our thoughts are with their families and friends

Our #bizarchbookshelf series continues with “The Journey Mapping Playbook: A Practical Guide to Preparing, Facilitating and Unlocking the Value of Customer Journey Mapping” by Jerry Angrave. amzn.to/3FPxHA5 #businessarchitecture #bizarch

Check out the last #747 putting its monogram in the sky. Congratulations The Boeing Company and Atlas Air Worldwide ! #queenoftheskies #boeing #aviation Watch here: flightaware.com/live/flight/GT…