Some interesting insights this morning at #silvermarketingsummit2022 marketers need to segment the over 55’s and recognise different media consumption Gail Kenny Executive Recruitment Melt Digital

Humbling presentation from Michael King MD of Senior Response, eulogising the hiring of older call centre staff who talk with clients rather than at them from scripts. Michael Gail Kenny Executive Recruitment @BWPinTravel

Great infographic from the inspirational Eleanor Mills founder of Noon.org.uk at #silvermarketingsummit2022 Gail Kenny Executive Recruitment @BWPinTravel Working With Cancer 💙

Great presentation from “Meta Redstedt” Global Brand Director of global hygiene business Tena and winner of Diversity in Advertising Award 2022 channel4.com/press/news/cha… @BWPinTravel AWTE (they | theirs | them) #silvermarketingsummit2022

@blackheahsoc anyone know if there will be a fireworks display on Blackheath this year?

#TWBizBreakfast Jacquie Dobson President of Barrhead Travel reports 2022 bookings now ahead of 2019 levels, with “lates” representing 37% of activity. Gail Kenny Executive Recruitment Gail Kenny

UK MD of Intrepid Zina Bencheikh states that they now have higher staffing levels than in 2019. Zina goes on to say that the challenges in recruitment are more at entry level roles. #TWBizBreakfast Gail Kenny Executive Recruitment Gail Kenny

The panel discussing the challenges of staffing costs in addition to soaring fuel costs. Pricing may have to go up accordingly. Derek Jones comments that if travel is a less fun industry to work in then we have to pay people more #TWBizBreakfast Gail Kenny Executive Recruitment Gail Kenny

Dame Irene Hays states that recruitment remains a challenge and is on a mission to make travel “sexy” again #ABTAmarrakech Gail Kenny Executive Recruitment @BWPinTravel Gail Kenny

The brilliant Christine Armstrong identifies 6 different ways of working Christine Armstrong #ABTAmarrakech Gail Kenny Executive Recruitment @BWPinTravel

Meet the Quuenagers, a newly created demographic by the talented Eleanor Mills and researched by Christine Armstrong #abtamarrakech Gail Kenny Executive Recruitment @BWPinTravel Melt Digital

The inspirational @kelly_swingler tells us at #WTM2022 that toxic workplaces is the single biggest cause of burnout AWTE (they | theirs | them) @BWPinTravel Gail Kenny Executive Recruitment Gail Kenny

Congratulations to WIT and founder alessandra alonso who picks up the Honorary Award at the AWTE (they | theirs | them) annual awards sponsored by Gail Kenny Executive Recruitment Gail Kenny

Hugely proud to see Gail Kenny Gail Kenny win the Start up of the year award at the AWTE (they | theirs | them) Association of Women Travel Executives this afternoon Gail Kenny Executive Recruitment @BWPinTravel #Travel #entrepreneurs #startup

Hotelbeds CTO Paula Felstead disagrees that there's a challenge to finding talent, stating that you find people with the right attitude and desire to learn. Anyone with an appetite to learn can be taught the relevant tech skills. #TravoSummit Gail Kenny Gail Kenny Executive Recruitment @BWPinTravel

Intrepid emergency appeal breaks $250,000 mark travelweekly.co.uk/news/tourism/i… #TravelWeekly

It’s off to a positive start at #twfutureoftravel with all the panelists reporting roaring sales in 2023. Booking patterns have changed and in many cases shortened Gail Kenny Executive Recruitment @BWPinTravel Melt Digital

Dame Irene Hays and Miriam D’Souli start off Travel Weekly People Summit. Miriam emphasises the importance of working in partnership when it comes to people. Irene talks about him important company culture is to potential new employees #twpeoplesummit

Those of us at the ABTA Travel Convention are blessed to have the emotionally intelligent and hugely entertaining Cally Caroline Beaton on stage, encouraging us to stand up and stand out, and champion change and neurodiversity Travel Convention Gail Kenny Executive Recruitment Gail Kenny

#RAHchristmas favourite instrument Trumpet. Loud and proud like me😉