Henley Business School
@henleybschool
A truly international business school which aims to provide an excellent learning experience. Proud to be triple accredited over 20 years.
ID: 1111476386
http://www.henley.ac.uk 22-01-2013 12:56:07
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Self-service or staffed tills? Henley's Professor Moira Clark discusses supermarkets favouring human interaction on BBC Berkshire. "Serving people better is welcome. Front-line colleague-customer relationships are vital." Listen: bbc.co.uk/sounds/play/p0… (2:24:20)