Hannah Grummett (@hannahgrum) 's Twitter Profile
Hannah Grummett

@hannahgrum

All views are my own

ID: 2594136543

calendar_today09-06-2014 06:03:10

5,5K Tweet

163 Followers

705 Following

Hannah Grummett (@hannahgrum) 's Twitter Profile Photo

Currently on hold to Virgin Media ❤️ for the fourth time TODAY to try and now cancel the package that I’ve had in place for less than two weeks and hasn’t worked properly at any point during that time. AVOID. They don’t help, they just try and fob off.

Hannah Grummett (@hannahgrum) 's Twitter Profile Photo

Nearly 8 minutes into the call with Virgin Media ❤️ and the hood music stops, phone rings once and now dead air…. No sound at all AND THEN IT DISCONNECTS!!! Make it make sense!!!

Hannah Grummett (@hannahgrum) 's Twitter Profile Photo

What’s really sad is that Virgin Media ❤️ could’ve easily have kept my business. Their technical support, customer service and overall experience has been woeful.

James Timpson (@jamestcobbler) 's Twitter Profile Photo

Our colleagues get an extra day off when their kids have their first day at school, so you may notice a different colleague in your local Timpson shop next week, helping cover for this important day in a families life.

Hannah Grummett (@hannahgrum) 's Twitter Profile Photo

Hi Tesco I have an order coming tonight. I allow substitutions on all of my items, yet my bread is down as “unavailable”. It’s a white loaf. I don’t believe there was no substitute available! I now have to go to a shop to get it, not exactly something I can be without.

Hannah Grummett (@hannahgrum) 's Twitter Profile Photo

We picked this little guy up yesterday as a 5th birthday present for my daughter and told her she could call him whatever she wanted. Everyone meet Max Verstappen 😂❤️ 🏎️ 🐰 🦁

We picked this little guy up yesterday as a 5th birthday present for my daughter and told her she could call him whatever she wanted.
Everyone meet <a href="/Max33Verstappen/">Max Verstappen</a> 😂❤️ 🏎️  🐰 🦁
Hannah Grummett (@hannahgrum) 's Twitter Profile Photo

Hello Virgin Media ❤️ I’ve been on the phone to your customer service line for this long so far, I’m exhausted, have been on silent hold more times than I can count (current instance over 5 minutes) & the issue is no closer to being solved. Could somebody call me back that can help?

Hello <a href="/virginmedia/">Virgin Media ❤️</a> I’ve been on the phone to your customer service line for this long so far, I’m exhausted, have been on silent hold more times than I can count (current instance over 5 minutes) &amp; the issue is no closer to being solved. Could somebody call me back that can help?
Hannah Grummett (@hannahgrum) 's Twitter Profile Photo

Ordered broadband with Sky TV on 16/3/24 and still don’t have it. Apparently Openreach have told them works (before connection can be booked) will be around 15/6/24. Connection can be booked from there so will be longer.

Hannah Grummett (@hannahgrum) 's Twitter Profile Photo

Absolutely brilliant service in Costa Coffee Jewellery Quarter in Birmingham. It’s a bit quiet and the lady on the counter really took her time and made a fuss of my children. Coffee art on their babyccino and extra marshmallows. It’s made them so happy & she didn’t have to ❤️