The Skipton achieves Communication Access standards bestadvice.co.uk/the-skipton-ac…

So proud to be part of this work #a11y #accessibility #CommunicationAccess

Today RCSLT 💙 & partner organisations are launching the Communication Access Symbol & e-learning for businesses. This will improve support for 14-million people in the UK with communication difficulties: bit.ly/3lpNl7Z Nick Hewer Skipton Press Office Skipton Building Society

As the first financial services provider to take part and as an early adopter of the scheme, Skipton are delighted to showcase the new symbol designed to encourage accessible communication to all. RCSLT 💙 #CommunicationAccess

Industry encouraged to achieve Communication Access UK standards covermagazine.co.uk/4023176/ via COVER #CommunicationAccess Nick Hewer @KGadhok Johnny Timpson RCSLT Scotland

Skipton’s head of Customer Experience featured in RCSLT 💙’s discussion panel with business leaders across multiple industries, taking on the ever-important topic of communication.

Heres what David Cutter, Skiptons Chief Executive, said on #CommunicationAccess:”We rely on communication with our customers & colleagues. They are the key to success which is why its incredibly important to ensure that all our people are able to communicate effectively together”

Supporting the launch of the new communications access symbol allows us to raise awareness, provide training and increase confidence and independence to those living with communication difficulties. Take a look on our website for more information: skipton.co.uk/accessibility/…

Amazing promotion of this initiative and great to see Skipton Building Society Skipton Press Office proudly displaying the symbol as an early adopter #a11y

Great to hear Craig talking about this amazing work Skipton Press Office #a11y

The worst experience with DPDgroup - called me back late after the time scale promised to then refuse to answer any of my questions about the package #customerservicefail

Had the absolute privilege today of being invited to join a Round Table today on the National Disability Strategy with No. 10. We heard from some amazing businesses about the disability agenda! #accessibility #inclusive #a11y #diversity #disability

Our own colleague Hannah Hall, Customer Empathy Lead, was invited this week to take part in a roundtable discussion with policy advisers at No.10 and a number of influential businesses discussing all things #accessibility. Here's Hannah prepping before dialing in to the session.

Last year we signed up with Communication Access UK, which supports people with communication difficulties. Now 819 of our colleagues have had Communication Access training in written, phone and face-to-face communication, so we can help even more people. #WorldAutismAwarenessDay

OUR SEPTEMBER MENUS HAVE LANDED 🥳. Four brand new three-course menus jam-packed full of delicious ingredients, and we've even given our Signature menu a little seasonal makeover too. Pre-order now: buff.ly/3iH6mTi

Me logging back into the Twitter to see if everyone else’s #instagram is glitching 😂 #instagramdown

May as well whilst Facebook, Instagram and WhatsApp are down.

Skipton Building Society in partnership with SignVideo by Sorenson have today, on #purpletuesday launched on demand SignVideo within all 88 branches Customers can now walk into a Skipton branch and access all services with full use of British Sign Language without the need for prior booking

So so proud of this! Skipton Press Office

So excited and honoured to share that Skipton Building Society has won our category for the Disability Smart Awards - Disability Smart Customer Service. Business Disability Forum Skipton Press Office #DSAwards21 #a11y