Read my interview in January's CXM with Guy Letts, founder of Customer Sure and the missing million he found using c…lnkd.in/dk4kwK4

Should you offer a prize to get more customer feedback? Fresh post with a clear answer: customersure.com/blog/does-priz… #customerservice #csat

A different take on handling complaints - fresh post for customer service ninjas customersure.com/blog/how-to-ha… #custserv #CustExp

Are you a software sales genius, passionate about customer service? We're hiring! customersure.com/careers/softwa…

I'm hiring! Software Sales Specialist at CustomerSure - Newcastle upon Tyne, United Kingdom #jobs lnkd.in/dTcsR5Y

Are you a software sales ninja? Passionate about customer satisfaction? Our small team needs you: customersure.com/careers/softwa… #salesjobs

My answer to What companies out there have a service to help businesses to deliver excellent customer experience? qr.ae/rjGQM

Blog fuel.

Up early for the #iPhone6 launch? I'm thinking that right about now you might benefit from a cup of this...

Meet the business add-ons on the 5th November; Float Cash Flow, CustomerSure, Satago, bug bounty hunter & Spotlight Reporting ow.ly/DInim ^NM

With my name I try to keep my head down on 5th Nov. But tonight I have a soiree with Xero a stone's throw from...the Houses of Parliament.

Happy customers are the most important thing to us. Looking forward to working with CustomerSure

Accountingweb Practice Excellence Conference with the team....learning new skills & ideas to improve our firm! #pep14 Accounting Excellence

CustomerSure is a great solution for Xero Users and My Start-Up - make sure you know what Customers are thinking..#sme #cloud

How We're Learning to Win Against Big Online Competitors. createsend.com/t/r-8C5A870CCA… - 5 tactics that are working for us

Could the story behind your products help you sell more? Our latest interviewee gets spectacular results: customersure.com/blog/the-art-o… #marketing

Why am I running my first 1/2 marathon? Please take a second or two to read the story. It's a REALLY good cause! uk.virginmoneygiving.com/GuyLetts

It promises to be a great evening. x.com/markions/statu…

How to benefit from customer feedback, and comply with GDPR...here's an authoritative guide: lnkd.in/gBfmuE5