Always bear in mind that as arrogance increases, learning decreases.

If you are seeking to improve flow with #DevOps, you really need to get involved with the #TOCICO. I attended their annual event and was surprised how few DevOps folks were there. tocico.org

The Five Focusing steps from Dr. Goldratt is a fundamental thinking process to improve flow and is one of the reasons I expected more #DevOps folks at the #TOCICO event. tocico.org

1/ The Phoenix Project #ebook is *free* today (Dec 19) on Amazon & other bookseller sites. If there’s someone you think should read it, now’s your chance. Retweet + tag your friends, colleagues, bosses. Link: itrevolution.com/free-the-phoen… (A Thread) Gene Kim Kevin Behr 🌻 George Spafford

4/ The Phoenix Project has been translated into 11 other languages: Japanese (日経の本) Russian German (O'Reilly Verlag) Simplified Chinese Complex Chinese Portuguese Vietnamese Greek (Εκδόσεις ΨΥΧΟΓΙΟΣ) Korean Polish (@helionpl) Turkish (@timaspublishing)

5/ “Parts Unlimited” has become the ultimate fictitious company used across the industry. x.com/DijkmanRogier/… Even Microsoft trains employees using case studies based on it: microsoft.github.io/PartsUnlimited/

7/ Fanfiction has sprouted up, including this org chart for Parts Unlimited. cc: Matt Crape x.com/MattThatITGuy/…

10/ Widespread readership of The Phoenix Project has been growing steadily, much like the interest in DevOps itself (maybe not THAT rapidly—whoa).

"Make things as simple as possible, but not simpler." —Albert Einstein

Preview the first lesson of Dominica DeGrandis's Immersion Course on Making Work Visible: Core Concepts, and keep learning with 20% off the full course! itrev.io/31B4ya2

If you are a Gartner client and struggling with adopting agile concepts in I&O, check out our story at: blogs.gartner.com/roger-williams…

If you are a Gartner client and struggling with adopting #agile concepts in a traditional IT infrastructure & operations (I&O) organization, check out our story at: blogs.gartner.com/roger-williams…

bit.ly/3KpHOL1

I'm excited to be there in person this year. It's been a while :-) I'm not presenting this year but I will be available for analyst 1:1s. bit.ly/3QyqV3C

Daniel Betts Gartner just did a new blog post on #SRE research notes we have. blogs.gartner.com/daniel-betts/h…

With #DevOps, attitude is huge. We need smart people working together who have ownership, trust, teamwork, etc. #GartnerDC

Congrats to Gene Kim Patrick Debois Jez Humble Better angels playing mystic 9th chords of memory The DevOps Handbook is releasing Thursday! Order: itrevolution.com/devops-handbook

I want to clarify something about Bimodal IT. We originally talked about fast or slow but realized it was really about degrees of certainty. Mode one is for situations where there is certainty and mode 2 has uncertainty. Both matter and need to improve #does2017

We are better at forgetting than we are at learning.- Richard Cook #DOES17