Hilary Jones from Firmstep (now Granicus!) is up! She is covering how the Firmstep Platform helps create easier, faster, and better customer service! #Granicus19

‘Your inbox is your to-do list that other people can write on’ Who agrees with this? 🙋‍♀️🙋‍♂️ Albert Freeman presents on how to take back control of your inbox #Granicus19 📩

Ready for delegates to arrive to our Leaders in Digital Transformation Event #LIDT

Cheryl Duggan from Durham County Council discussing how they collect and act on customer insight to improve their service #LIDT #DigitalTransformation #data

What does customer insight mean to you. Question by Cheryl which has generated lots of different answers - #data #intelligence #knowledge #feedback being the top answers #LIDT

Natasha Tewkesbury of Hastings Council discussing the work they have done to create a 'customer centric culture's #LIDT #CustomerExperience

'Give the citizen the information upfront and avoid the need for contact' Natasha Tewkesbury talking about eradicating unnecessary contact #LIDT

International ultimate frisbee commentator and superstar DJ Tom Styles talking about his other life. Introducing 5 ways senior leadership can help digital innovators be more successful. #LIDT

Councillor Graham Turner and Terence Hudson from Kirklees Council, one of the most digitally ambitious councils we know discussing their vision and how they can reach it #LIDT

Hilary Jones discussing customer centric councils and multi-agency working #lgtcdyh #localgov #DigitalTransformation

Hilary James is up now at #lgtcdyh talking about digital transformation and customer/citizen comms and engagement in #localgov

Great to hear from Ryan of abdel about working with Firmstep to create an online application form for customers applying for a new home 🏘️

Great to be here in Exeter Racecourse supporting #lgtcdsw . Come and talk to us about your future digital engagement and targeted communications! Granicus UK Firmstep

Love the #SouthWest #localgovdigital massive. Majority of them turned up 30 mins before registration. #lgtcdsw

Really love the sentiment small but smart it really does sum up what Teignbridge have achieved #lgtcdsw

Over 2 million Scottish citizens use our technology. Come and visit our stand at #lgtcdscot to find out more

One week until #UKSUMMIT2020! Don’t miss out! bit.ly/2T47FjQ