Dear user, thanks for reaching out. Please be aware you can’t swap wtk, what you need to do is request claim eligibility which set you up to receive wco automatically in 1:1 before your wtk becomes obsolete

desculpas pela inconveniência, você solicitou a elegibilidade para obter wco como lançamento aéreo pelo mesmo valor de wtk que você possui

Dear user, you can have it stored on our wallet. Don’t hesitate to shoot us a dm if you need any assistance

Swap option has already been integrated into our latest firmware update, which version are you running through the app?

Follow back and shoot us a dm for further assistance

Yes you can Adam, don’t hesitate to shoot us a dm if you need any assistance

Dear user, we are aware you having troubles with the app. Has the issue been fixed ?

I don’t think you are on the latest version of firmware, which version are you running on iOS or android ?

Dear Bogdan, we are sorry for the late response. We acknowledge your report, have you gotten help ?

Dear user, apologies for the late response. We are aware you having troubles accessing your account, have you gotten help ?

Thanks for reaching out, we are aware of your concerns. Kindly shoot us a dm for guideline on how to withdraw your RLUSD and won’t convert to XRP

Apologies for the late response, we are aware you having troubles using FLR on your wallet. Have you gotten help ?

Dear user, we acknowledge your report about having troubles using FLR. Since when have you been having this problem?

Dear user, sincerely apologize for the inconvenience. This might be as a result of service error in the firmware, since when have you been experiencing this problem?

Dear Ben, apologies for the inconvenience. This may be cause due to service bugs, does the issue still persist?

D'CENT Wallet Hello, my app is stuck on the 'now loading' screen when trying to view my wallet. This is since the latest update. Can you advise please? Thanks.

Dear user, sincerely apologize for the inconvenience. This issue may be cause due to service error, since when have you been experiencing this problem?

Apologies for the inconvenience, this might be as a result of service bugs. Since when have you been experiencing this problem?

Dear Robert, apologies for the inconvenience. Have you gotten help ?

Dear Henry, we are aware you having troubles transferring from your wallet. Has the issue been resolved?