Dan Farley sharing that meeting people @Customer Success Network community helping him as a building #customersucess in a start-up as first hire. #thecustomerconference

Three of the #stalwarts of #customersuccess sharing how to build out a programme with Irene Lefton, Sandra Cashe & Irit Eizips 1. Listen and understand priorities 2. Understand the landscape 3. Build relationships 4. Build the customer journey 5. Evangelise CS internally

Gurprem Sagoo is sharing how Success Plans in Planhat can help keep customers see they key #milestones ahead and stay #focused on the the end goal of #valuerealisation.

How to build a concession framework with Peter Lyon. I'll definitely be catching this one up on-demand. #thecustomerconference

Aaron Thompson talking about working towards solutions in #outcome-based selling. This can make a difference for #CSMs want to execute time-to-value as fast as possible with #customers. #thecustomerconference

The top five consideration to move towards a low-touch high-value experience for your long-tail customers with Brian LaFaille #velocity #techtouch #thecustomerconference

Guy Nirpaz sharing the #Israeli love with CongressGeeks at #thecustomerconference #customersuccess #flywheel

Gemma Espineira is the inspiration behind the #customersuccessplanner role! Aaron Thompson is blasting energy into the closing session of #thecustomerconference

Know where the core value is your #customer realises through your product and build an execution plan towards helping them achieve this. Great how-to session with Disha Gosalia #thecustomerconference

It's been an incredible two-days of #sharing #learning #community #friendships #passion and #fun. Final panel session on THE FUTURE ON CUSTOMER SUCCESS. Thank you everyone who joined all the generous contributions. #thecustomerconference

Curious what #CSMs are curious about? Check out our Slido feed for the final session on THE FUTURE OF CUSTOMER SUCCESS at #thecustomerconference

#CSMs who want more tomorrow, don't forget SuccessHacker are with us again tomorrow with a CCSM Level 1 Certification Mini-Bootcamp eventbrite.ie/e/workshops-da…

Well that's a close now folks! What happens next? 1. Don't let the conversation stop - join customersuccess.network 2. Keep an eye out for the on-demand content in your Inbox 3. Keep sharing and look after each other

What a few days we shared!!! What was your highlight from #thecustomerconference? thecustomerconference.co

It's hard to believe #thecustomerconference was a week ago! linkedin.com/posts/violaine…

We get a kick out of supporting others doing great stuff in #customer success. Check out this webinar next week for #leaders with some of our professions #topminds bit.ly/3pTKirr

It's important to understand your #customer #health metrics in order to prepare better for future investment in #customer success #automation. Learn how to build at health score today at our next #digitalbreakfast eventbrite.ie/e/digital-succ…

Do you love sharing content on social? We are looking for someone looking to help Customer Success Network build our social presence even more! Check out the volunteer role here: bit.ly/3gsaMfk

For International Women's Day, the CSN celebrates all the inspiring women in Customer Success, who are not afraid of challenging the status quo, getting their seat at the table, and taking bold actions. #iwd2021 #csms #customersuccess

Exciting announcement 📣: launch of a brand new Youtube Channel 💥You can now find all our content easily in this new place, and we will upload new content on a regular basis so SUBSCRIBE NOW! ow.ly/fPue50DObpx