Alex Richards
@cxinsider
🇬🇧 🗽English man in New York. Father & Husband. Head of Alliances Head of Alliances | Partnership Expert | Investor | Speaker | 🚀
ID: 236294966
https://linktr.ee/asjruk 10-01-2011 07:41:34
43,43K Tweet
826 Followers
1,1K Following
Twitter’s rebranding to X has not been faring well. In addition to the haphazard rollout, the company didn’t secure the intellectual property rights to the X brand. Read more from Sarah Perez here 👉 tcrn.ch/44U0iNC
1/2: LensCrafters you need to school your team at Yorktown Heights in #CX. Came by to collect glasses yesterday at 7:30pm, on your website and the mall it says you close at 9pm, but the whole mall and LC was closed. Came back today to collect and mentioned this to your team..
2:2 LensCrafters and they said "well we close at 7pm" I said "you guys need to update your Website and the malls advertised hours". He said "you can call our office". I replied "you can call them, you should care about CX, lead by example" next time I'm back to White Plains. 👏🏻