Lynne Chapman, Considered Response (@consideredresp) 's Twitter Profile
Lynne Chapman, Considered Response

@consideredresp

Qualitative research recruitment in Nottingham, Derby & Leicester #marketresearch #focusgroups #marketresearchgroupdiscussions #paidmarketresearch #research

ID: 33486488

linkhttp://www.consideredresponse.co.uk calendar_today20-04-2009 11:38:24

479 Tweet

421 Followers

275 Following

Lynne Chapman, Considered Response (@consideredresp) 's Twitter Profile Photo

Hello Severn Trent, according to your website we have to re-register for Priority Services every 2 years. Why then have I had 4 requests from you to do so in the last couple of months?

Lynne Chapman, Considered Response (@consideredresp) 's Twitter Profile Photo

Hi National Rail I can't use the app to plan my future train journeys because it will not let me change the date and time wherever I put in it reverts to today at the current time. Lots of pixel phone owners reporting the same issue.

Lynne Chapman, Considered Response (@consideredresp) 's Twitter Profile Photo

Hi Martin Lewis, @moneysavingexp, The Martin Lewis Money Show Live Is it acceptable for the DWP to have not yet acted on the queries I have been raising with them since 2023? (1) I applied for Pension Credit for Mum on August 9th 2022 and it was granted. Previously, according to the calculator, she

Lynne Chapman, Considered Response (@consideredresp) 's Twitter Profile Photo

Hi Martin Lewis, @moneysavingexp, The Martin Lewis Money Show Live (6) Then this year, the same letter arrived, still referencing Mum's non-existent pension. I rang yet again and was told by Eileen that I could submit an email which I did on March 10th and then chased it twice; no reply received.

Lynne Chapman, Considered Response (@consideredresp) 's Twitter Profile Photo

Hi Martin Lewis, @moneysavingexp, The Martin Lewis Money Show Live (7) I rang again and was told by Nathan that it wasn't possible to send an email and I should not have been given that incorrect information. He said he had all the information he needed; he would get it expedited and I'd hear within

Lynne Chapman, Considered Response (@consideredresp) 's Twitter Profile Photo

Hi Martin Lewis, @moneysavingexp, The Martin Lewis Money Show Live (8) the following week. Unsurprisingly that did not happen. I rang yet again and was told by Emer that there was no record of my conversation with Nathan and that I needed to write in, which I did yet again on July 16th.

Lynne Chapman, Considered Response (@consideredresp) 's Twitter Profile Photo

Hi Martin Lewis, @moneysavingexp, The Martin Lewis Money Show Live (9) Since then I have phoned multiple times to no avail despite promises during those calls of action. Surely this cannot be an acceptable way to treat anyone, least of all a 94 year old woman? I really hope that you can help us.