Today @citizensadvice is issuing a red alert. Millions are facing a winter even worse than last winter unless the Govt acts. The number of people coming to us for help with energy debt, and the amount they owe is rising, and we think it will get even worse. Here's why: 🧵(1/4)

Looking for a new volunteering opportunity? Join us as a volunteer and make a difference to people across England and Wales. Find out more ⤵️ bit.ly/3srpFsp

There’s many ways to borrow money. It’s important you look into the different options before you borrow - it can help you check what’s best for you. Find out more on our website ⤵️ bitly.ws/T2E8

Royal Mail has failed to deliver for consumers 4 out of 5 years, but has chosen to hike prices. A 1 st class stamp will cost almost 100% more than it did just 5 years ago. Via Tom Witherow and The Times and The Sunday Times thetimes.co.uk/article/royal-…

Not sure if you can get Universal Credit? Universal Credit is a benefit you can claim if you’re on a low income or unemployed. Check if you’re eligible ⤵️ bitly.ws/T2FQ

We can help you stay in control of your mortgage payments. Our advice explains how you can deal with your mortgage debts ⤵️ bitly.ws/RyA2

If you don’t pay your water bills, your water company could send you reminder notices. You should get separate reminder notices for each bill if you have more than one unpaid water bill. Here’s what you need to know ⤵️ bitly.ws/T2G2

Sign up to our lottery page on Surrey Heath Lottery today to have a chance of winning a share of great prizes! Each ticket you purchase makes a huge impact. surreyheathlottery.co.uk/support/citize…

Royal Mail has missed delivery targets in every single postcode area in 6 out of the last 8 quarters. Yet amid that failure, a book of eight 1st class stamps will cost 10 quid from next month.

💭 Have you changed your mind about something you bought? You don’t have an automatic right to get your money back if there’s nothing wrong with it. What you can do depends on where you bought the item and how you paid for it ⤵️ bitly.ws/VpEd #ShopAware

Our #parcel league table is in. @Amazon and Royal Mail tied in first place with only 2.75 stars, Yodel and Evri tied last place with 2 stars ⭐⭐ We saw poor performance across the board, with all 5 scoring under 3 stars. Here’s how they ranked 👇 wearecitizensadvice.org.uk/parcel-compani…

What would you do if your housing costs doubled? This is Elaine’s* situation. Over the past few years she‘s faced increased costs and a reduced income. She’s cut back where she can but she’s £200 in the red each month. Here’s her story ⤵️ wearecitizensadvice.org.uk/elaine-ea71a67…

Warnings that temporary accommodation costs are pushing Councils to bankruptcy is shocking but not a surprise We've long been sounding the alarm on the unprecedented number of people coming to us for help with homelessness

There isn't social mould and private mould CitizensAdvice We know mould is a big issue in the private AND social rented sector - in fact, we see more PRS tenants with mould issues than social tenants🧵1/3

5 years. 5 years we've been raising the problem of post exclusion, and it's only gotten worse. Everyone deserves equal access to post ⤵️ citizensadvice.org.uk/policy/publica…

We’re now less than a month away from the UK voting for the next government. But we still haven’t heard how either major party will address the cost-of-living crisis. Falling living standards is the biggest issue facing voters right now.

Interesting to see cost of living one of voters' top priorities but it doesn't seem like that's coming through in commitments from the main parties as yet - here's hoping for some concrete proposals in the manifestos when they come.

With water bills set to rise above inflation over the next 5 years, the key conversation we need to be having is how to fix the broken system of water social tariffs to ensure that those on the lowest incomes are shielded from these rises. Short🧵 theguardian.com/money/article/…

This morning Citizens Advice has published a report on the ongoing challenges people are facing with energy affordability, and the need for better targeted support ahead of a challenging rise in the price cap and a difficult winter for our clients. citizensadvice.org.uk/policy/publica…