Paper: A 3D visualization approach for process training in office environments, COOPIS 2016: Have had a paper... bit.ly/2cxwcKz

BookChap: A concept for collaborative business process modeling in interactive spaces: Have had a book chapte... bit.ly/2cdKPn9

Journal: On the (virtual) getting of wisdom: immersive 3D interfaces for eliciting spatial information from e... bit.ly/2cotqCE

EditedProc: Preface to the 5th International Workshop on Theory and Application of Visualizations and Human-c... bit.ly/2coujec

Is CX working for you? If not these resources might help: Neat resources to help with the CX transition stuff... bit.ly/2cxmNDD

Ten years of social BPM: Ten years ago today, I gave my first public presentation on social BPM, “Web 2.0 and... bit.ly/2cO5oT9

CEM Leaders Masterclass | London | Dubai | Brussels | Geneva: FREE CEM Leaders half day sessions for senior... bit.ly/2cZ6iuR

Camunda Community Day: community contributions: Two years ago, I attended Camunda’s open source community day... bit.ly/2cWiEHe

The Customer Feedback Conspiracy: Did you know- Customer Feedback is one of the worst things you can do? List... bit.ly/2d9vuB9

Camunda Community Day: Camunda BPM technical sessions: I’m a few weeks late completing my report on the Camun... bit.ly/2es97Jm

Case management in insurance: I recently wrote a paper on how case management technology can be used in insur... bit.ly/2eacuR1

AIIM Toronto keynote with @jmancini77: I’m at the AIIM Toronto seminar today — I pretty much attend anything ... bit.ly/2dZopTy

AIIM Toronto seminar: FNF Canada’s data capture success: Following John Mancini’s keynote, we heard from two ... bit.ly/2evZEkm

Customer Experience - The BP Groups view: So much drivel is talked about the Customer Experience. This is the... bit.ly/2elAk1a

Bridging the bimodal IT divide: I wrote a paper a few months back on bimodal IT: a somewhat controversial sub... bit.ly/2efgrFC

Another rift in the open source BPM market: @FlowableBPM forks from Alfresco Activiti: In early 2013, Camund... bit.ly/2ewpsZP

Paper: Design insights into embedding virtual reality content into life skills training for people with intel... bit.ly/2dHxwpA

Strategy to execution – and back: it’s all about alignment: I recently wrote a paper sponsored by Software AG... bit.ly/2eYNRaH

Keynoting at ABBYY USA Technology Summit: I’ve been in the BPM field since long before it was called BPM, st... bit.ly/2eVjC60

The Customer Feedback CONSPIRACY: Of course, you are asking for customer feedback. Yes?   Opps, sorry, that i... bit.ly/2evwmi9