We want to care for others. This is simultaneously everything that is right and everything that is wrong with emergency medicine. It is impossible to keep doing this is isolation. Michelle Johnston wrapem #wrapem #career

Where do you find your own joy? How far do I need to travel to find my joy? Can I find joy in the everyday moments? Michelle Johnston challenges us wrapem #wrapem #joy

Dr Charley Greentree on career transitions - the secret to choosing a specialty is knowing yourself Treadsoftly wrapem

Always candid, always real. Thank you Treadsoftly for sharing your perspectives on career transitions wrapem

⁦Allison Fifoot⁩ educates us on the power of positivity ⁦wrapem⁩ #wrapem #positivity

The magical Shahina Braganza speaking about compassion in medicine. wrapem

Brainstorming with wrapem #compassion

Feedback: 🌱 real time 🌱 authentic 🌱 specific 🌱 focus on future rather than past 🌱 ask questions 🌱 reinforce positive behaviours 🌱 troubleshoot areas to improve Bethany Boulton wrapem #wrapem #feedback

Ask permission prior to giving feedback. “Is it okay if I give you some feedback about…?” Aim to have as much information available to you prior to giving feedback. Bethany Boulton wrapem #wrapem #feedback

The ever-impressive Bethany Boulton coaching us through how to be awesome at giving feedback and how to create a feedback culture in our departments. wrapem

Feedback strategies 🤲🏼 develop feedback culture 🤲🏼 build trust 🤲🏼 consider your motivation 🤲🏼 ask permission 🤲🏼 regularly (not just end of term) 🤲🏼 plan - content, timing, location Bethany Boulton wrapem #wrapem #feedback

Feedback: ✅ encourage self-reflection (questions) ✅ avoid critical/judgemental language ✅ be specific - one thing ✅ discuss behaviours, not character ✅ aim to leave with a clear plan Bethany Boulton wrapem #wrapem #feedback

How to deliver any difficult message: 1. micro-yes Q - permission, pacing, buy-in/autonomy 2. data point - specific, “I saw/heard…” 3. impact statement - sense of purpose/meaning/logic 4. end on a Q - commitment rather than monologue Bethany Boulton #wrapem #feedback

Benefits of debriefing: 🦾 deactivation/support of staff 🦾 normalising emotional response 🦾 acknowledgement/cohesion of team 🦾 identifying areas of improvement 🦾 clarification of clinical details 🦾 allowing for third space (pause) Una Harrington wrapem #wrapem #debriefing

A good clinical debrief: ✔️ acknowledges/thanks individuals ✔️ allows everyone to speak ✔️ offers psychological safety ✔️ clarifies clinical details ✔️ alleviates guilt ✔️ improves subsequent care ✔️ mitigates risk ✔️ improves group wellbeing Una Harrington #wrapem #debriefing

‘EM docs complete 100 tasks per hour. 42% of those tasks are communication related, yet we hardly get any training in how to do this well.’ Dr Melanie Rule speaking about conflict and communication at wrapem

What does workplace conflict look like? ⁦wrapem⁩ #wrapem #conflict

Which conflict style resonates with you? What about other members of your team? wrapem #wrapem #conflict

How can we handle workplace conflict better? ⁦wrapem⁩ #wrapem #conflict

We were so delighted that the group was so engaged and contributed so enthusiastically to the conversations. Thanks for coming Laura Wilkie !