CLIAM & RESPONSE DEPARTMENT
@askjohnlewis_
JohnlewisRwtails
ID: 1963022800794566656
02-09-2025 23:34:49
115 Tweet
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68 Following
John Lewis & Partners Customer Service there is a watch I am interested in but it’s out of stock online with 2 available in Cheadle. Is there anyway I can ring Cheadle and they can post to me? I live no where near Cheadle!
John Lewis & Partners Customer Service hi there! I’m looking to buy a Smeg fridge. However, I am unsure of when I’d like it delivered because I am currently waiting for a completion date on a house. Can an order be placed and then held until I know a date? Thank you 😊.
John Lewis & Partners Thank you to the lovely lady Lauren who helped me in your Newcastle upon Tyne store. Excellent customer service which I seem to rarely get now. You obviously train your staff well. She was kind and patient and helped me resolve my issue.
John Lewis & Partners why do you make it so difficult to raise a complaint about the level of poor service within a department at one of your stores? To say you are never knowingly undersold, your customer service department leaves a lot to be desired.
John Lewis & Partners It's an absolute con that when I buy a hob and oven together, you charge the £110 fitting fee twice. They're next to each other and both get wired into the same power outlet. To charge £220 for that is just outrageous.
John Lewis & Partners Just ignoring me now? I really wish I'd ordered from Currys now - they do an 'installation bundle' where associated items are installed to the same power outlet. For some reason I thought that John Lewis represented high quality and customer service, but it's just 'money first'
John Lewis & Partners I just lost my mother and trying to find ways of bringing a crumb of happiness to my life. I bought a new tv and paid for next day delivery on Sunday. TV then wasn't arriving until today, guys out and fitted this. 5 mins later tv won't turn on. Next date is 02/09
Benonwine ITV John Lewis & Partners Companies like ITV who are funded through advertising have to tow the line to the whims of the advertisers. If they think someone is going to cost money, they get shot. Its the nature of the beast of that industry & everyone knows it before signing up to it.
John Lewis & Partners hi this keeps being advertised to me with several other glasses but when I click the price is not the same which is really frustrating. Why is it being advertised at the wrong price.
John Lewis & Partners you buy a TV at JL because you think there will be no problems. The delivery gets messed up, ( JL fault)) customer service tell you to “call back later “ & now 15 mins into X DM queue. Not what I expected from a John Lewis.