Want more sleep and free time? Could putting down your phone be the answer? H/T Action for Happiness #WorkLifeBalance

🆕 On the blog: "We proved that no matter what data you have available, starting off with a problem statement is invaluable." Our Ashleigh Wilson talks about her experience as an interaction designer at a hackathon. 👉 ow.ly/o3t630mpSrZ #Hackathon #DataJamNE #ServiceDesign

Today! Our Gavin Elliott is at the Digital Customer & User Experience Conference sharing his views on user-centric cultural transformation.

Thank you The Lab @ DC @Young_CityDC for helping to kick off the #servicesweek #formapalooza GDS

You have to be brave (and get the data!) to make a decision like this when 'simple' so often equates with 'short' in our heads. Well done Karen and the rest of the Manchester team involved Nicola Lovesay Ashleigh Wilson

I'm on the hunt for contract Interaction Designers for Manchester, and Service Designers for London. DMs are open. No agencies please!

Great day at the product design and architecture conference with this fabulous bunch (+ @morganesque) on the interaction/service design stand. 🙌🏼

Great fun attending our first #OneTeamGov breakfast - looking forward to the next! Ashleigh Wilson

Proud that Ashleigh Wilson and our DWP Digital team are hosting some sessions in Manchester: learn about hypothesis driven design or have a go at prototyping in our workshop. #DWPDigitalLife

I spy @Tegud and Lucie Rybinova 👀

User Researcher @staceyaocareers kicking of day 3 of #ServicesWeek at DWP Digital in Manchester this morning. Speaking about designing for change and choosing the right solution #usercentreddesign

Looking forward to running this workshop on prototyping with Claudia Lewis tomorrow, as part of #ServicesWeek. Day 4 is going to be a good one DWP Digital

Thanks to everyone who attended our prototyping workshop today. It was a pleasure for Claudia Lewis and I to facilitate. What a great #ServicesWeek DWP Digital #prototyping #dreamteam #UserExperience

Senior HR director today: “If you have to train people to use your new digital service then you’ve failed already. No one gets trained on Instagram or gmail.” 👏🏼👏🏼👏🏼

Soo excited - see you all tomorrow 🙌

Looking forward to this 👏🏻

My applause is also for my amazing, dedicated colleagues in jobcentres and service centres across the country making sure we pay out benefits to those in need. UC claims are up 500%. We will pay them.

On the allotment, sporting my “I ❤️ the Build” top, to thank all of the team who kept the #UniversalCredit computers running through the big surge of claims this week. “The Build” (our nickname for the system) ran well and digital colleagues worked wonders unseen making that so