anthrolytics.io/post/anthrolyt…

Check out my latest article: Digital Empathy - The new competitive edge linkedin.com/pulse/digital-… via LinkedIn

"Competence is not a differentiator - competence with compassion is." mycustomer.com/marketing/data… #empathy #CX #digitalempathy

anthrolytics.io/post/why-digit… #empathy #digitalempathy #CX

EPISODE 3 NOW AVAILABLE Tune in to hear Author and #CX expert Jeff Sheehan discuss his book 'The Customer Experience Management Field Manual'. youtube.com/watch?v=CaPWRX… #DigitalEmpathy #CX #DigitalEmpathyLounge #Podcast

What every business wants to know is what can they do to be more successful? Join @pdorrington and Frank Buckler in the latest episode of The Digital Empathy Lounge to discuss how #MachineLearning and #AI is impacting #CX today. Tune in here: youtube.com/watch?v=TS3b0v…

Really excited to have submitted our Patent Application....exciting times ahead!

The future of CX is predictive and proactive enterpriseviewpoint.com/the-future-of-… perry dorrington Co-Founder and Chief Strategy Officer at anthrolytics: Digital Empathy at Scale #future #strategy #CRM #tech #technology #iot #ai #innovation

Announcing the first Anthrolytics webinar about Digital Empathy - find out more here: zcu.io/kYm7 or register at zcu.io/VApj

Businesses struggle to identify what their customers care about, why, and how that contributes to their purchasing decisions. But what if you did know how they feel and knew how that emotion drives their behavior? Learn more here: zcu.io/8OYT

What is #digitalempathy and is it the next big thing for businesses looking to strengthen their relationships with customers? Find out in our upcoming webinar on 15 June. zcu.io/jfq6

A quick reminder that this Wednesday 15th June we're holding an informational webinar on why Empathy at Scale is the new Competitive Differentiator. You can register here: anthrolytics.io/register

Learn how to predict which contact centre agents will resign, which will take unplanned absence and which will step up. Our latest webinar on why empathy will win the war for contact center talent will show you how. Register here: anthrolytics.io/register