How can you use feedback to create a positive impact on your business, your customers and your employees? link.medium.com/LEc5hbuYVkb

Traditional satisfaction surveys are broken! But... don't worry ! We have the solution💡

Listen to what customers are not really telling you. A new generation of customer feedback using #voiceRecognition and #AI technology to interpret customers’ true emotions w/ Yves-Marie Bouedo, co-founder @AlloReview, startup supported by Incubateur HEC Paris #HECstationF #HECdataDay21

Currently at Incubateur HEC Paris STATION F, startup @AlloReview co-founder Yves-Marie Bouedo tells us how his business helps customers to be better heard, and companies to be better listeners, via #VoiceRecognition and #NLP technology. #HECdataDay21 cc HEC Innovation & Entrepreneurship Center #HECstationF

Les consommateurs exploitent de mieux en mieux les avis clients "87% des consommateurs français ont consulté au moins un avis client avant un achat" relationclientmag.fr/Thematique/tec…

📰 | The unbridled development of voice technologies is changing customers' expectations and the way they interact with brands. link.medium.com/agBYuXfX7mb

Customer services aren't optimized - Customers wait long minutes - The agent is not always the best one to answer the specific request - Managing activity peaks is complex With AlloBrain, get an augmented agent who answers your customers' questions 24/7 in real time