Hey @asos, why am I the only one helping your customers? You’re a joke and soon enough, more and more people are gonna fight you for the money you’ve illegally taken from them. Maryam Elahi ASOS news @asos_careers BBC Watchdog THIS is why I set up this account 🙌🏽🙌🏽 ⬇️⬇️

Why am I not surprised Letter Before Action to their head office, demand what they owe and give deadline. If they ignore or don’t comply - proceed with legal action. @asos Maryam Elahi ASOS news @asos_careers BBC Watchdog

They will try their best to illegally keep that refund from you, isn’t that right @asos??? @asos Maryam Elahi ASOS news @asos_careers BBC Watchdog

Letter Before Action to their head office, demand what they owe and give deadline. If they ignore or don’t comply - proceed with legal action. Under the Consumer Rights Act 2015, legally they HAVE to refund you @asos Maryam Elahi ASOS news @asos_careers BBC Watchdog

Messing up again, @asos? It’s quite worrying how you - as a massive company, think it’s okay to deny your customers of the money they’re legally entitled to. Hopefully you won’t be operating much longer 🤞🏽 Maryam Elahi BBC Watchdog @ASOS_Careers ASOS news

But mistakes rarely happen, isn’t that right @asos? Awful company Maryam Elahi BBC Watchdog @asos_careers ASOS news

🤔 @ASOS Maryam Elahi @ASOS_Careers @asos_news

Still staying on brand, I see, @asos SCAMMERS Maryam Elahi @asos_careers ASOS news BBC Watchdog

No refund is ever automatic with @asos You have at least 7 weeks of work to get through before they even consider refusing you. Get your legal hat on. Maryam Elahi ASOS news @asos_careers

Even after the 22 days, there’s 1% chance you’ll actually get your refund @asos Maryam Elahi ASOS news @asos_careers

Big big BIIIIIIIGGGGG problem. @asos like to break the law and illegally withhold your money from you. Maryam Elahi ASOS news @ASOS_Careers BBC Watchdog

Don’t be silly, of course they can’t chase it up for you. That’s too much work for them 😴 They’ll send you round in circles then ignore you until you go away @asos Maryam Elahi @ASOS_Careers BBC Watchdog

THIS is their tactic - don’t fall for it. Letter Before Action to their head office demanding refund and give deadline to respond/refund by. If no response/refund, proceed with legal action. Include print outs of the promised refund @ASOS BBC Watchdog

LEGALLY they can NOT refuse you your refund. They try this with everyone Letter Before Action to their head office demanding refund and give deadline to respond/refund by. If no response/refund, proceed with legal action. @asos BBC Watchdog Maryam Elahi @asos_new

Letter Before Action to their head office demanding refund and give deadline to respond/refund by. If no response/refund, proceed with legal action. @asos Maryam Elahi @asos_careers ASOS news BBC Watchdog

Letter Before Action to their head office demanding refund and give deadline to respond/refund by. If no response/refund, proceed with legal action. @asos Maryam Elahi @ASOS_Careers BBC Watchdog ASOS news

You’re SHITE @asos Maryam Elahi ASOS news @asos_careers