A company built on humility. I like that too. #UiPathForward

My friend and colleague Craig LeClair, talking about his book: “Invisible robots in the quiet of the night” #UiPathForward Get it, Craig!

#TSA please please take action to reduce the security line at the A terminal checkpoint at Newark. Opening one of the idle lanes at peak times like this would go a long way. It’s backed up every time I fly through here.

Wonderful experience with #unitedairlines reservations line this evening. Gary was so kind and empathetic, told me of the wonderful changes the airline has been making to improve their EX. Way to go, United!!

I just earned the 'Cheers To You! (Level 6)' badge on Untappd! untp.beer/s/b632944631

Did you miss last week's webinar on building a modern #EmployeeExperience? Watch it now to get a #DigitalWorkplace blueprint from featured guests Forrester’s David K. Johnson and ING’s Joris Kok & Sander de Bruijn. ow.ly/Ipro50yNaO4

The Time Has Come forr.com/2UrnK3l via @Forrester - I've never been prouder to work for Forrester than I am in this moment.

.David K. Johnson of Forrester does the research, and vendors Confirmit Qualtrics Medallia InMoment weigh in on employee experience management tech.

Don't forget — our #ForrWebinar with David K. Johnson and James McQuivey is tomorrow! Learn: 1️⃣ Why investments in #EX are important 2️⃣ How these dynamics impact #IT leaders and orgs Register here: forr.com/2EnIrrs #FutureOfWork

Did you know that employee trust is worth a 6% increase in incremental revenue growth? David K. Johnson James McQuivey #ForrWebinar #FutureOfWork

2 hour wait for grocery pickup at @Kroger in Mechanicsville tonight. We’d be happy to pay a more to have a better CX around this process.

We will miss you, John.

New #ForresterPodcast Alert: the latest episode of #WhatItMeans features James McQuivey, David K. Johnson, @AHewittAnalyst, & me talking about how companies & #government adapted #EX programs in 2020. Enjoy! #EmployeeExperience #GovernmentEX forr.com/3m99ZBy

Join Peakon, a Workday company, Forrester and QinetiQ Group leaders for a live Q&A discussion to better understand the employee experience and the drivers behind change. Register today shrm.co/PeakonWebinarT! #hrps #hr #leadership #employeeengagement #employeeexperience David K. Johnson

Thank you as well, Vishal! Always a pleasure to work with you.

Kudos to #comcast! We’d been having intermittent internet outage issues and 2 weeks ago they dispatched a tech to troubleshoot the box in our yard without us even calling. No more problems since.

Jeff Bezos to step down as #Amazon #CEO: What next under Andy Jassy? information-age.com/jeff-bezos-ste… James McQuivey Paul Miller Lauren E Nelson Forrester Todd McKinnon Okta

New research with my colleague J. P. Gownder (கவுண்டர்) on how to make Hybris working work for the long term. forrester.com/report/how-to-…

Pretty much!