8 years ago, a 23 year old research participant told me ‘privacy is vintage’ and I think about that every day.

Genuinely ground breaking work on how to design for a carbon conscious web by my design Hero Tom Jarrett

Thinking about my 20 year old service design journey linkedin.com/posts/breasy_o…

Looking forward to boring the RCA Service Design Royal College of Art Service Design students with my data talk this morning. I’m sure they’d rather hear me talk about service design. On second thought, I’m sure they’d really rather not hear me all!

We were never there! liveworkstudio

“Technology does not need vast troves of personal data stitched together across dozens of websites and apps in order to succeed. A business built on misleading users on data exploitation, on choices that are no choices at all, does not deserve our praise. It deserves reform.” TC

Super curious to see how this pans out. Makes such a change from the ‘goal’ based approach the incumbents insist on quirk.money/?r=rNx3b

Hey Twitter. Who is the most talented designer you know? The Jonny Ive of services and digital? Asking for a friend...

Design: Make things people want. Marketing: Make people want things. Attention: Make people the wanted things.

NHS Digital & Normally. This is going to be good :-)

Men. We have a job to do - to see and understand the part we play in perpetuating a system that means that women can’t walk home safely at night.

Cloudflare deprecated one of the web's most prevalent cookie's yesterday. I calculated that this small change saves over 100TB of data transfer a day and nearly 100 tonnes of CO₂. notes.normally.com/the-energy-imp…

Thank you Ileana Stigliani and Imperial Business School for a great write-up of our conversation about design, data and business innovation imperial.ac.uk/business-schoo…

My new favourite Normally Note - A bit of data geekery. How do we collect an individual's data anonymously and still deliver insightful analysis back to them? It's all about Hash Matching :) notes.normally.com/hash-match/

withcabin.com we've been working on this for a while and today is a big step in its evolution. Privacy-first, carbon conscious analytics - a tool for the web we deserve.

How green is your website?withcabin.com/inspect

Prototyping contributes to every aspect of our design process. Our latest note explores how we utilise prototyping at Normally. notes.normally.com/prototyping-at…

Prototyping is at the very heart of our Design Culture at Normally - and we are privileged that our clients provide us with the opportunity to work with cutting-edge data technologies in order to experiment with future capabilities…lnkd.in/ezkdArrh lnkd.in/eP_uS-9i