Are you playing 'guess who' with your customers' thoughts? Contact us for a consultation on customer feedback. #CustomerFeedback #CustomerStart

Our top 5 strategies for improving your Customer Service #customerservice linkedin.com/pulse/top-5-st…

Be an Elephant, not a Goldfish to create memorable experiences for your Customers. linkedin.com/pulse/elephant… #CustomerService #cx

Happy Christmas everyone

Happy New Year, here’s to a year of great experiences for your customers. #cx

🚀 SMEs, boost revenue & cut staff churn by empowering your customer-facing teams with top-notch training!🌟 At Customer Start, we're all about crafting bespoke solutions that transform customer relationships and drive success.📈 #CustomerExperience #CustomerSatisfaction #SMEs

Every business is unique, and so are your customers. That's why we don't do one-size-fits-all. Our experts tailor your customer feedback surveys to fit like a glove, capturing the essence of what you need to know. Tailored insights for strategic growth! 🎯 #BespokeSurveys #CX

Some lovely feedback from Educ8 training here for CustomerStart . #feedback #CustomerExperience

We need to change the way we think about Customer Service & Experience. We must equip those working with customers with the skills needed for the future centred around Customer Centric mindsets and empowerment to make a difference.

Take your career to the next level while improving Customer Experience at your company. Tell us how you will use this course to help make the world a better place for a discount code. Contact us for details. 🚀

I’m here at the beautiful Hensol Castle working with the Wales Quality Centre this morning to deliver a talk on ‘The Power of Customer Experience’ to industry leaders across the country. Wish me luck :)

We’ve added some extra dates for our FREE ‘The Power of Customer Experience’ webinar. It’s a fun and fresh look at CX, why not join us. linkedin.com/company/custom… #CustomerExperience

A big announcement from CustomerStart

📝 Event Summary: #CardiffUniSmallBusinessNetworking📝 Last week, attendees at this event to connect in person and hear from Andy Dodge (@cyberhwb) & Miles Courtney-Thomas (CustomerStart) If you missed out, check out our upcoming events in Wales: 🔗 go.fsb.org.uk/3Nkbr4X

I’ve been working in CX for two decades, running training, keynotes and sessions. Recently something has genuinely surprised me. I always ask about great or poor experiences. Recently almost every positive experience has mentioned Octopus Energy Greg Jackson incredible 👏 #cx

Proper chuffed to end the week with Miles C Thomas - Customer Start Ltd CustomerStart celebrating some fabulous feedback from a fabulous client. Happy weekend all! 🥂🍾 #actualfootage #customerservice