Meri Vikstrom in the HICSS-57 conference, presenting paper “Recombining Operant Resources: Integrating Service Design and Service Engineering to Improve Service Innovation” co-authored with Tuure Tuunanen and Sarah Hönigsberg. Link to the paper: lnkd.in/dqZYci6q

Latest CPSS Publications: "Navigating the ‘grey zone’: teachers’ practices around students’ online interactions" authored by Saana Mehtälä, Markus Salo and Henri Pirkkalainen published in Educational Research. Read the article: lnkd.in/dntUTZg4

Join us at #FHDi talk as we dive into "Charting New Directions in #Organizational #Agility! When: March 12th, 2024 Time: 4PM-5PM Helsinki Time Where: Online (Zoom) Zoom Link: lnkd.in/d7Hp3p_n Expert speaker: Prof. Kalle Lyytinen More info: linkedin.com/feed/update/ur…

Latest CPSS Publications: "Dualities of digital services: everyday digital #services as positive and negative contributors to customer well-being" authored by Tiina Kemppainen and -  published in Journal of Service Theory and Practice Link: lnkd.in/dg8scgqF

Latest Publications: "Digitalization for #Sustainable Consumption: Co-Creating and Co-Destroying #Value Through #Digital Initiatives in Retail" authored by Juuli Lumivalo, Kati Clements and Emma-Stiina Hannuksela published in #PAJAIS. Read here: lnkd.in/d7yGahvg

Today was engaging CPSS lunch seminar with Vice-Dean Prof. Heikki Karjaluoto presenting "The #Omnichannel #Experience: Testing Interplay Between #Digital & #Physical #Servicescape Determinants." Valuable insights shared on omnichannel strategies in service provision.

Introducing our teams! Digital Services Adoption and Diffusion Research Team (DART) focuses on research on the adoption and diffusion of digital services. DART aims to increase the understanding of consumer behaviour and consumer experiences related to digital services.

Introducing our teams! Digital Service Design and Innovation (DSDI) Team: “Shaping the Future of Digital Services” focuses on research on the #innovation, #design and #development of #digital #services in the context of rapidly advancing technologies, e.g., AI. Leader: Tuure Tuunanen

Latest CPSS publications: "How Can Favorite Digital Services Enhance Users’ Digital Well-Being? A Qualitative Study" authored by Tiina Kemppainen and - , published in Springer Lecture Notes in Business Information Processing (EMCIS). Access: lnkd.in/dPyriDYm

Latest CPSS publications: "Willingness to pay for freemium services: Addressing the differences between monetization strategies" authored by Olli Tyrväinen and Heikki Karjaluoto, published in International Journal of Information Management. Access via: lnkd.in/djrHGXxN

CPSS Tutkimusryhmän puolesta lämpimät onnittelut Professori Markus Salo!

Our CPSS doctoral researchers attended the doctoral seminar on “#Algorithmic #Management” led by Prof. Monideepa Tarafdar. We were also joined by Prof. Pirkkalainen and Assist. Prof. Makkonen from Tampere University, with the seminar organized by Prof. Salo. Thank you to all!

Liikesivistysrahaston apurahakierros on avattu! 📣Tutustu hakukauden 2024 linjauksiin ja ohjeisiin – hae apurahaa 15.8. mennessä.🌟 lsr.fi/liikesivistysr… #kauppatieteet 📚 #liiketalous 💼 #tutkimus 🔍 #tutkimusryhmä 👥 #innovaatiot 💡 #kaupallistaminen 📈 #kasvu 🌱 #lsr2024 🎓

Markus Makkonen in 38th Bled eConference, June 8 - 11, 2025, Bled, SI presenting paper “The Use of #Neutralisation #Techniques in the Context of #Responsible #Online #Shopping: A #Latent #Profile #Analysis” co-authored with L.Frank, M.Holkkola & - . Link to the paper: lnkd.in/dxh2vqFi

Tiina Paananen in the Bled eConference presenting paper “Towards Techno-Psychological hashtag#Immersion: A Narrative Literature Review of Immersion and Its Related Concepts" co-authored with Kemppainen, Makkonen, Holkkola , Tyrväinen & Frank. The paper: lnkd.in/dxh2vqFi

Sanaz Soltani in the The European Conference on Information Systems (#ECIS) 2024 presenting the paper “Going Beyond Tracking: Understanding the #Fitness #Technology #Use #Persistence" co-authored with Tuure Tuunanen and Sarah Hönigsberg. Link to the paper: lnkd.in/gWh-hhVD

ECIS Greetings! Here are pictures from the CPSS group's #inaugural #ECIS #dinner in the beautiful city of Paphos, Cyprus. The evening was marked by delightful food and engaging discussions, laying the foundation for collaborations and research ahead. Great times! Tuure Tuunanen

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