Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

the entrepreneur always searches for change, responds to it, and exploits it as an opportunity.

Entrepreneurship is living a few years of your life like most people wont so you can spend the rest of your life like most people can’t

It is hard to fail, but it is worse never to have tried to succeed.

Live in each season as it passes; breathe the air, drink the drink, taste the fruit, and resign yourself to the influences of each.

Formal education will make you a living. Self education will make you a fortune.