
Claim & Resolution Department
@claimsdept_
ID: 1958182095328583680
20-08-2025 14:59:33
208 Tweet
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americanair was offered a hotel after my BUF>CLT flight was delayed and missed my connect Arrived in CLT 1230a last night only to learn my hotel had been cancelled (lucky I checked the voucher as I received no notification and was about to get on the hotel shuttle) Apparently

British Airways They say it’s on the next flight so should be here in 2-3 hours. Does British Airways cover the extra costs this might cause? I need my stuff tonight and if I don’t get my luggage I’ll need to replace them.

45 minutes and counting siting on an americanair plane in CLT Airport after an 11 hour flight from Greece. Unbelievable. Inexcusable.

americanair We need reimbursement for $600 when our flight to Vermont on Thursday by American was cancelled with no connecting flight offered by American. I’m 54 with 2 sets of rods in my back and had to sleep on the floor of Ronald Reagan when we had to wait for United’s 6am flight the

americanair sucks! They delay our flight an insane amount of time & then get us back on the plane only to have us sitting over an hour bc they forgot to load our luggage! Worst airline


Ah. americanair. When you volunteer to help them by agreeing to check a small bag when theres plenty of overhead room. 8 days, 3 trips to the airport, 7 emails, 2 online submissions, and no sign of the bag or compensation. My advice: don’t check bags. And don’t try to help

americanair I am an executive platinum flyer and deal with delays and cancellations when they happen for an understandable reason . Today was not that. Just lack of concern for flyers and their time. I used to be a fan and defender of americanair for over 20 years, but pretty much done

americanair 3 hours stuck inside your plane…still waiting for takeoff…. miserable service. Not worth paying business class to receive this service.

americanair cancels my Athens to DFW flight just a few hours before takeoff - the only notification is through a push, no EMAIL???? And my only option to reschedule is to stay in Greece for TWO MORE DAYS????????

An unexpected storm led to a bumpy flight. Our pilot not only maneuvered masterfully through the turbulence but also took the time to issue reassuring updates, putting passengers at ease. Thank you, americanair, for going the extra mile ;) #Gratitude

Hey americanair what is this nonsense about waiting 20 days to get a travel credit? I wanted to rebook a flight and now I have to book the whole thing on my credit card. I've literally never heard of this and am at my wit's end with your customer service chat