Canny (@cannyhq) 's Twitter Profile
Canny

@cannyhq

Helping teams listen to their users to build better products. Feedback is the breakfast of champions 💪

ID: 3015796539

linkhttps://canny.io calendar_today04-02-2015 00:43:11

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You’ve gathered feedback—but are you co-creating with your users? 🤔 Co-creation can help you: • Boost adoption • Stay competitive • Innovate without blowing the budget See how Zoom, Slack, and others use it to build better products. ⬇️ 🚀 bit.ly/3YjNCPM

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We’ve made it easier to capture feedback from almost anywhere 🎉 Use our new Scan With Autopilot Zapier action to connect Autopilot to hundreds of apps via Zapier. Track feedback from Google Forms, Slack, Excel & more—automatically. No manual work needed! Check it out 👉

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Anonymous boards in Canny let your users leave feedback while using an alias. Now, you can choose whether Slack notifications for these boards show real names or aliases. If your Slack is internal, seeing customers’ names is likely the better option. See how it works 👉

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Your sales and success teams no longer have to manually track feature requests that come up in their calls. Autopilot now integrates with Zoom and tl;dv, automatically capturing feedback from call transcripts! See how it works 👉 bit.ly/49yjaWi

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This October we met together in Howell, Michigan for a cottage-style retreat. ✨ Here's a video recap of our time there!

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Roadmaps are essential for every product team, but building one from scratch takes time. To help, we’ve created 4 free roadmap templates to get you started faster. Get your free templates here 👉 bit.ly/42htjot

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Driving product adoption isn’t simple, but Appcues are doing a good job of it. Part of their success? They use Canny to manage and prioritize customer feedback.

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Sorting through feedback shouldn’t feel like déjà vu. ✨ Meet the new Knowledge Hub in Autopilot: Upload your help center articles, dev docs, or internal wikis, and Autopilot will recognize when a customer is asking for an existing feature.

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Smart product decisions start with the right context. If you’re using our Salesforce integration, you’ll now see two new columns when viewing opportunities linked to feedback: ✨ Opportunity type (New biz? Expansion? Now you’ll know.) ✨ Salesforce owner (The exact person

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If you want a full feedback board, you need to constantly promote it to your customers. Here are 7 simple, effective ways to get customers sharing insights to shape your roadmap:

If you want a full feedback board, you need to constantly promote it to your customers.

Here are 7 simple, effective ways to get customers sharing insights to shape your roadmap: