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John Cutler Just like engineering, design work maps to value. Value is always traced to product. The rest are platform & infrastructure investments.

Safety and regulation online: a starting point ift.tt/C9oZu1f

Apologies for not knowing more JavaScript, I’ve had to explain “link vs button”, and “why form inputs need labels” seventy-five billion times instead. 🤷‍♀️

UCD maturity is 5% about the skills of the designers and researchers on your team and 95% about the organisation around them.

3 Ways to be a Better Design Leader ift.tt/L0T2aDW

There’s a time and place for delighting your users. Often it is not where and when we think it is.

Surfing the waves of UX research, swimming in deep organizational water ift.tt/Vcsovxg

5 Approaches for Sustainable UX ift.tt/ghQo2JG

Risky business: 4 ways risk management can help us design better services ift.tt/2lSDxaG

The 5 Most Common Issues Faced by Introverts in 2022 and How to Tackle Them ift.tt/Dml8NUP

Mashed up insights on slow change ift.tt/LVfmQNJ

“Maybe I’ll never feel that motivation again.” ift.tt/HkpGg43

“Make it easier” is not a product strategy ift.tt/6fzxUSc

The shelf-life of user-insights ift.tt/1ET9WqH

Designer’s four roles in agile ift.tt/86vuZDP

You Are Not Okay and Tomorrow Will Come ift.tt/pA4duLf

“I hate to say it, but UX design is not much about innovation” — Bas Wallet uxdesign.cc/9-bogus-reason…

The UX Research Reckoning is Here ift.tt/N2Kiabz

How to gain allies when rolling out a Design Thinking process ift.tt/XA3j1rH

Is Hootsuite still a thing?