Chubb Small Commercial Marketplace was developed with #insurance agents to create a modern experience that provides managers with the tools they need to get their job done #ux #cx duckcreek.co/82CY

Insurers can learn a lot from banks regarding #cx - While 35% of tech-savy customers had a positive experience with their bank, only 29% of tech-savy customers said their #insurance experience was positive. duckcreek.co/8332

Great overview of #InsurTechBoston Spring Jam by Curt Stevenson! bit.ly/2HIrtA9

Great #WomenTalkConferences event last night hosted by @WomenTalkDesign - loved hearing advice and reflections from four accomplished women speakers

We consume about 5x more information per day than in 1986, but are not learning more. Harvard Business Review shares four ways to be a more productive learner. goo.gl/9oomTH

Instead of brainstorming try "brainwriting"- people generate ideas, write them down & submit them. The group then evaluates which ones have promise. "It’s about leveraging the power of the group for idea selection but letting individuals be creative first" goo.gl/fLxwtj

Insightful interview with Rohini Pandhi, #prodmgmt @square: "Iterate on process the same way you iterate on product. If a process doesn’t stick, don’t hesitate to move from it." goo.gl/xyeJpr

To iterate quickly, stay up to date on what your customers are asking for, pay attention to what your competitors are doing, and use data to inform (but not drive) your decisions ~ Ty Magnin of Appcues #prodmgmt goo.gl/NhX33K

Attending @pragmaticmkting Foundation, Focus, and Build courses this week in #Boston and looking forward to learning new #prodmgmt strategies, tools, and best practices

I ordered this puppy björn on a whim and it’s SO MUCH BETTER THAN I EXPECTED

Arity is using extensive data - over 1 billion miles of new driver info each month - and innovations in usage based auto #insurance to provide more flexible products and make the roads safer duckcreek.co/8q9y

"We believe that people want something new and more.. before reinventing the wheel, understand the value (time, effort, knowledge) that went into what you are trying to disrupt." Great article on 10 small (frustrating!) design mistakes we're still making goo.gl/GWPNuE

.Cake & Arrow Publishes New White Paper Exploring #Insurance & #Millennials coverager.com/cake-arrow-pub… via @coveragerinc

#Insurance is on the verge of a seismic, tech-driven shift. McKinsey & Co focuses on four areas that can position carriers to embrace this change. duckcreek.co/8zL2

There are many potential applications of #IoT and smart homes to the P&C #insurance industry - early detection, claims processing, and fraud analysis. But it comes with risks. Insurance Thought Leadership explores some opportunities and considerations: duckcreek.co/8zTO

At @CICBoston & we're about to hear from Resilient Coders bootcamp grads who are all available for hire! Learn more about RC: resilientcoders.org & to learn more about this cohort, follow this x.com/resilientcoder… & #RCDemoDay! #hireresilient #Boston #fullstack #developers

Big #milestone for Duck Creek Technologies today as Turnstile (a #SaaS product that saves P&C carriers DAYS in manual entry) hits >2M ACORD_Forms processed #lifeatduckcreek #WhatsInYourCloud duckcreek.co/8VYQ

#Insurance is about using statistics to price risk, which is why data, properly collected and used, can transform the core of the product ~ Daniel Schreiber of Lemonade. Great overview of #ITC2018 by Cake & Arrow bit.ly/2OPmZ2k

"When we measure outcome [rather than output], we measure the impact the new features had on the activity of the users AND the success of the company" ~ great article by Dave C of @Ansarada on determining and using the right OKRs bit.ly/2RIxvad

Excited to share some personal news that’s been under wraps - yesterday was my first day on the Product Management team at Fidelity Labs! I’m looking forward to building innovative, customer-focused financial solutions in this new role