BLA (@brianla1) 's Twitter Profile
BLA

@brianla1

Buddy M Associates - Industry exec social policy/service delivery/digital govt :views/opinions my own #humanservices #digitalgovernment #socialprotection

ID: 67746374

calendar_today21-08-2009 23:04:01

3,3K Tweet

739 Followers

896 Following

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You'd think after yesterdays Senate hearing there might be some give in the rules to use flight credit. Wanted to use $600 domestic credit on Sept 18 - no way, it expires Sept 14 - but if I made an international booking I could use it. Who wins in that equation? Qantas

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I wonder how many of the rightfully vocal on the Greene/Daicos high tackle are silent when a player such as Ginnivan cops head high. Std has been set. They are all free kicks. Any doubt must go with the player in possession. It's a basic safety issue. #AFLFinals #concussion

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I suspect #Qantas Chair is digging in in fear of the domino effect on his other Chair roles. Once deemed incompetent in one what holds for the others? Surely the #AFL needs to move him on - collateral brand damage alone should be enough.

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Knock knock Who's there? A customer whose baggage we lost. Offer him compensation and keep telling him we paid it. But the payment didn't get through the international payments system Not our problem ..... Lufthansa IATA

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A reputable company takes notice when a customer says comp pymt hasn't been received - not keep saying it has been paid. Maybe the payment was rejected in the international pyts system SWIFT Do a trace Lufthansa Does Customer Relations know how? #Ulostmyluggage FB ID 36570601

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Your last message Lufthansa "I understand the frustration. I have reached out to our Customer Relations team with the feedback ID which you provided earlier (36570601). And they have provided me with the information that the payment has been made." Not received.. Do a trace.

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Senator Farrell answered senate question time with the #agepension is not taxable - I recall the questioner led in that direction. That's a #clanger. It's taxable income although if sole income it would be below the tax free threshold. #auspol #socialsecurity

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Many thx for resolving the compensation for lost baggage. Shout out to Alanna in Customer Relations. Look fwd to flying Lufthansa again in future.

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My takeaway from @billshortenmp #NDIS review speech at National Press Club is a renewed focus on #socialinsurance principles. Social over commercial. Only way forward for managing tensions of coverage, adequacy and sustainability.

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Want fit-for-purpose #digitaltransformation in #government #publicsector, then time to forget copying the commercial sector - read my latest article linkedin.com/posts/brian-le…

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Check out my latest article: The digital trinity (or triad) of AI, cyber and social media - supporting solidarity in social protection linkedin.com/pulse/digital-… via LinkedIn

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The hypocrisy of the #greens who say you can't trust major parties on anything of substance but now ok to trust them to manage interest rates. Once a treasurer 'overrides' the RBA, what stops future political led interest rate settings?. Loopy & unhinged #auspol24 #auspol

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Conflict of interest, a simple principle. How can #NACC Commissioner claim mistake & hold his position? He's had several months to think about his mistake. Can anyone on the wrong side of the law say , "I made a mistake & you can't expect me to be accountable" #Robodebt

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Is this the CEO of Energex #optusfail moment? We know what happened to the CEO of Optus due to her lack of visibility and upfront leadership in a crisis. #CycloneAlfred. Not expecting him to restore power, but at least regularly front the media with his sleeves rolled up.

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Can the Qld Premiers Comms team tell him to not wear a suit while giving media updates on #CycloneAlfred. He doesn't have an appointment at the #WhiteHouse. He could look more sincere - perhaps Dan Andrews can lend him his #NorthFace jacket. David Crisafulli

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A scammer got into my Qantas FF account. He sent a note to apologise & said he couldnt get a flight with the points either. abc.net.au/news/2025-07-0…