💉 Flu Shots & Alzheimer’s Risk: The authoritative position Repost this important finding! A large US study of over 2 million patients (65+) found that those who received a flu vaccine had a 40% lower risk of developing Alzheimer's over 4 years compared to the unvaccinated

Refreshing the authentic delivery of insights Check out my blog at :Insights-delivered.com

Is this a surprise? "93% of US consumers prefer to a human agent for customer interactions versus an AI." AI has its place but it is not the only answer. Too much AI may likely undermine good CX. nojitter.com/contact-center…

You've got to be a thermostat rather than a thermometer. A thermostat shapes the climate of opinion; a thermometer just reflects it. Cornel West

#ucsandiegohealth Highest medical bills and worst CX. What a combination!

Life choice: 1) I could buy all of my food, receive weekly chiropractic care and monthly haircuts for an entire year. -or- 2) Go to UCSD Hospital for 4 hours and run simple tests with no surgery. Which one is less costly? #1 #UCSDHealth #UCSD #overrated

Thank you KUSI and Little Tommy for having us on this morning to talk about the Walk to End Alzheimer's and upcoming August 21st Research Town Hall. Together, we are changing the trajectory of Alzheimer's. Learn more at alz.org/sandiego. #Walk2EndAlz #ENDALZ

Are you sharing data or truly delivering insights? insights-delivered.com/blog/f/are-you…

What is the number for customer service for united airlines? Hard to find on website!

Walmart teams with OpenAI to create AI-first shopping experiences massmarketretailers.com/walmart-teams-…

Is There Anything Truly Surprising About Gen Z’s Shopping Habits? retailwire.com/discussion/sur…

By next Christmas, will we be doing most of our shopping through AI enabled chat search? Target to launch ChatGPT app with multi-item baskets, fresh food customerexperiencedive.com/news/target-la… via CX Dive

Enterprises split on how AI will affect long-term tech debt ciodive.com/news/enterpris… via CIO Dive

Reimagining sustainable healthcare and business models . When you have $500 charge for one IV on your bill - You know that it is not sustainable . UC San Diego Health mck.co/43O9h5c via McKinsey & Company

Check out #GoodreadsYearinBooks Goodreads to discover the 49 books I read in 2025! goodreads.com/user/year_in_b…

Building leaders from the ground up mck.co/42WzoXQ via McKinsey & Company

Check out #GoodreadsYearinBooks Goodreads to discover the 49 books I read in 2025! goodreads.com/user/year_in_b…

Alzheimer's impacts millions of Americans each year. Get in the fight to end this terrible disease! alz.org/alzheimers-dem…

Stagnating US customer satisfaction is a ‘warning sign’ Lack of innovation or movement in the market, is it going to hit brands and retailers later? customerexperiencedive.com/news/stagnatin… via CX Dive

The Panel Data Chart Every CPG Analyst Should Understand cpgdatainsights.com/answer-busines…