We brought together leaders and community members to spotlight the mission to #EndBadService. Huge thanks to everyone who participated and made this happen! #EndBadService #CustomerExperience #KustomerRelaunch

Today’s the day! We’re pumped for our big launch event to #EndBadService and dive into the future of AI! Join us as we explore how we’re partnering with companies on their AI journey and transforming customer service. If you haven’t signed up yet, don’t miss out! Register here:

I’ve been in CX for more years than I care to admit, but every year I get more excited. The latest in AI is game-changing—and it’s not about replacing agents, but about humans and AI working together to deliver the support customers deserve. What’s got me most excited? Our new

Our new website is live and it’s awesome. Huge thanks to everyone who made this incredible upgrade happen! We’ve nailed the perfect blend of people and tech. Take a look for yourself: kustomer.com

Seeing our message on the Nasdaq billboard is amazing. The End of Bad Service is here! Don’t forget to tune in at 12 to learn more about how we’re shaking things up in customer service. Kustomer is #EndBadService

The End of Bad Service is officially here! At Kustomer, we’re leading a revolution in customer service by combining Data + AI Agents + Humans to create seamless, proactive solutions. No more disconnected tools or ticket systems—we’re making service smarter and more scalable

So excited to see early traction with Kustomer new pricing and products! The future looks bright, and we’re just getting started. Vuori use of our AI Agents handled 40% of their conversations fully automated!

Missed the big event? No worries—you can catch the launch video here! youtube.com/watch?v=TeRCQw…

CX is entering a transformative era, where AI, human connection, and data work together to shape the future. Key Predictions for 2025: - Pricing Disruption: Businesses are shifting from static seat-based pricing to flexible, usage-based models that better reflect outcomes. -

Thrilled to be recognized at Primary’s NYC Tech Awards! This is a testament to the hard work of the incredible team at Kustomer. Onwards and upwards! 🔗 primary.vc/firstedition/p…

🔥 up to announce @boldstartvc Fund VII $250M to back bold technical founders building the autonomous enterprise. From Inception. Before the world believes. It always starts with an idea that feels insane… until it isn’t. 🎥👇🧵

Congrats Ed Sim, Eliot Durbin and the entire boldstart ventures team. You continue to be incredible partners to Kustomer and all of your portfolio companies. Also, that's one awesome video - keep on being great friends and investors - never stop innovating!

Incredible news: We’re announcing our $30M Series B, led by Norwest, with continued support from Battery Ventures , Redpoint, and boldstart ventures. Today marks a major step forward in our mission to help brands deliver support that’s fast, personal, and intelligent, at scale.

We love sharing the big news on the big screen! Thank you Nasdaq for helping us get the word out about our Series B.

Happy 10th birthday to us! Read a message from our CEO Brad Birnbaum reflecting on the past decade of growth: kustomer.com/resources/blog…

At Kamp 2025 last week, we brought the whole company together - not just to celebrate, but to align on where we’re headed next. Bringing the full company together gave us the space to align, spark new ideas, and raise the bar on what we’re building as a team. We also had the

Thank you to all who attended CX Now NYC on Tuesday - it was incredible gathering so many CX leaders in one space for insightful discussions and swapping stories and strategies. We couldn't have done it without our incredible panelists, including John Navas of Allivet, Cate

The most exciting thing about AI is the sheer opportunity it poses for innovation. It’s already changing our world now, and the potential uses to power better customer experiences are near limitless. At CX Now LA, Kustomer CEO Brad Birnbaum will speak with Arym Diamond of

We unveiled our latest innovations coast to coast at CX Now NYC and CX Now LA. We loved getting a chance to show how Kustomer's newest AI-native tools will change the game for CX leaders by making it easier and faster for their teams to deliver stellar quality service, thanks to