We are working at pace to resolve the issue and we apologise for the inconvenience this may have caused . Any customers that if they suffer any financial detriment due to this issue, we will look to redress.

We’re experiencing an issue which may be affecting access to some of our services. We’re sorry for any inconvenience. We’re working hard to resolve this and hope to restore the service as soon as possible. Further updates will be available here: co-operativebank.co.uk/help-and-suppo…

We have now resolved the issue impacting our services. We would like to thank you for your patience and apologise for any inconvenience caused.

We are aware of an issue with our Mobile App. We are working hard to resolve this and we will let customers know when the mobile app is back available. Customers can continue to access their accounts through Online Banking as normal.

The Co-operative Bank and smile are officially part of the Coventry Building Society family. Our shared mutual and co-operative origins mean we do the right thing for our customers and members, our colleagues and the communities we serve. #AllTogetherBetter #EthicalThenNowAndAlways

Powerful earthquakes in Myanmar have caused catastrophic devastation. As a core member of the @DECappeal Rapid Response Network, The Co-operative Bank and smile are raising money to help DEC charities reach survivors. If you can, please donate now: justgiving.com/page/the-co-op…