HAPPY NATIONAL CUSTOMER SERVICE APPRECIATION WEEK!🎉🎉

Superheroes aren’t the only ones who wear capes! 🦸‍♂️🦸‍♀️ Today the #BALT311 team celebrated National Customer Service Week in superhero style—rocking our favorite tees! 💜 Thank you to our staff for serving Baltimore with dedication every day. 💪📞 #Baltimore

In observance of Indigenous People’s Day, the Baltimore City Shelter Hotline will be temporarily closed on October 13, 2025. Please note that all City-funded shelters will remain OPEN and continue to provide services.

To access emergency shelter during this time, please contact shelters directly. Visit bit.ly/MOHSGetHelp or call 2-1-1 for more information.

Let’s Talk Baltimore 💭: What’s the most underrated free resource in Baltimore? Let us know your thoughts below👇

Yesterday, my team and I took to the streets of Southwest Baltimore as a part of our Crime Walk initiative. Joined by our public safety partners BPD, along with city agencies including the Mayors Office of Homeless Services, Housing, DPW and others, we answered the call by

Congratulations to our MVP Executive Director Ernestina Simmons on two years of leadership! 🎉   On National Boss’s Day, we’re proud to celebrate all of our MOHS leaders and especially Director Simmons, whose unwavering commitment has elevated our mission across Baltimore City.

🙌 Join us in thanking Director Simmons and every supervisor, manager, and team lead in the City of Baltimore for leading with purpose and compassion. #BaltimoreStrong #MOHSaversary

Happy Diwali 🪔 Wishing all who celebrate joy, peace, and light this season. #MarylandLegalAid

Together We Can Beat Breast Cancer.

Wishing all who celebrate a joyful Festival of Lights. Happy Diwali, Baltimore!

📊 September 2025 | BALT311 Data Tracker Check the stats! See how our team helped residents across Baltimore this month through calls, app requests, and city services. 💜 #BALT311 #CityStats #Baltimore

We’re hosting another in-person Town Hall on Monday, October 27th to discuss Baltimore’s Housing Options & Opportunity Act. Register now to be a part of the conversation. eventbrite.com/e/housing-opti…

The Department of Finance congratulates Deputy Chief of Risk Management, Shonkaye, on completing the Maryland Certified Public Manager Program at @SchaeferCenterUB! 🎓 Your dedication to growth and leadership in public service is inspiring! 👏 #Leadership #PublicService

Let’s Talk Baltimore💭: What’s something you think Baltimore does better than most cities, big or small?

Today, members of #TeamMONSE took part in Purple Thursday at City Hall. We joined @mayorbmscott and City partners to stand in solidarity #WithSurvivors. Thank you to everyone who came out to show support!

Baltimore City Mayor's Office of Homeless Services Baltimore has a robust and diverse arts scene! We do art better than comparably sized cities

Team MOHS rolled up our sleeves for the Mayor’s Fall Cleanup! 🧹🍂 Together with neighbors and city agencies, we cleaned, connected, and showed up for Baltimore! A cleaner city starts with all of us. 💛

Check out our October Mission in Action Report 🌟 To stay updated, click the link 🔗 in our bio and be sure to subscribe to our email list by visiting bit.ly/MOHSNewsletter 🏡

Let’s Talk Baltimore💭: What does compassion in action look like to you?