I guess NN/g leaned into the criticism. "Nielsen Norman Group (NN/g) YouTube content predominantly features young, white or white-presenting, normatively attractive women." journals.publishing.umich.edu/weaveux/articl…

Avoid Unnecessarily Complex Password-Creation Requirements (82% Don’t) – Articles – Edward Scott, Baymard Institute Institute buff.ly/3urMkCs I like that the article addresses savvy users with password managers, too 👏🏻

📣Calling all underrepresented in tech! I'm starting AMPLIFY, which is both an Instagram and webinar series. I'm looking for people to feature for Black History Month (Feb.) and Int'l Women's Month (Mar.) 🧵

Helen Tran The mindset there are roles is often what sets teams back. There are no roles. There are skills. Design skills. PM skills. Anyone can have skills. There are responsibilities. A team can decide who will do what in the moment. Focus on skills and responsibilities. Not roles.

Good list of UX-related podcasts. I'd add Surfacing Podcast and UX IRL

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The MeasuringU team did the first-ever study on the effectiveness of images vs. live websites for First Click Testing. Lots of interesting findings here, but overall: "First clicks are similar between images and live websites." measuringu.com/do-click-tests…

"Even after consolidating issues and removing insights, there was an evaluator effect." There are a lot of interesting findings toward the end of the article.

Does Thinking Aloud Uncover More Usability Issues? – MeasuringU buff.ly/3PmN8Es TA videos generated 36–50% more problems. *but* It’s unclear whether the problems identified are all real problems.

This is pretty cool – the keynotes from UXPA International’s 2023 conference are now on YouTube 🙌🏻 🔗 youtube.com/@UXPAInternati…

"If we want technology to act alongside us, instead of controlling us, we must design our systems with a sense of social grace and softer gradients."

Tips for using UI toggles from the latest issue of JUX I love seeing this in a peer-reviewed journal with the study details instead of a clickbait UX website uxpajournal.org/design-user-in…

This is a fantastic post by Jorge Arango –  I feel like "desk research" is how most of us start UX and IA projects, but there isn't a lot of discussion about how to do it and what's helpful.

Three common design patterns: (1) a text input for a user-supplied prompt; (2) AI-driven output, e.g., YouTube recommendations; (3) application-specific UI with AI assistance, e.g., Microsoft Copilot

This is very interesting – a simplified version of SUS targeted at enterprise applications! ESUS. uxpajournal.org/esus-aligning-…

"If ChatGPT can’t find it, you probably have a problem. Our findability results suggest you can think of ChatGPT as a sort of power/expert user (performing at or above the 99th percentile)."

Why UX Professionals Need to Care About Product-Market Fit by Bill Albert (Bill Albert) uxpajournal.org/ux-product-mar… I like the "Evaluating Product-Market Fit at the Conceptual Stage" section, which discusses survey questions for evaluating concepts and prototypes.

Six common archetypes of principal designers from Adobe Design Val Head "Principal designers come in many forms, each with their own unique strengths and approaches." adobe.design/stories/leadin…

I like this visual breakdown of UX metrics. 16 of the 19 "popular" UX metrics are rated as easy to collect. SEQ, LTR/NPS, SUS, and SUPR-Q (developed by MeasuringU) are rated popular, are easy to collect, and have available benchmark data. measuringu.com/taxonomy-of-70…