AskHandle (@askhandle) 's Twitter Profile
AskHandle

@askhandle

Personalized AI for customer support | Deliver seamless, effective and human-like customer support with powerful AI.

#GenerativeAI #RAG #Chatbot #AI

ID: 1372020409269317640

linkhttp://www.askhandle.com calendar_today17-03-2021 03:02:21

659 Tweet

129 Followers

67 Following

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Ensure customer support teams have adequate staffing and technology, such as AI chatbots or CRM tools, to maintain high-quality interactions during peak volumes. #AI #Chatbots

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Schedule customer support shifts strategically to cover peak demand hours, ensuring that customer inquiries are resolved promptly, reducing wait times.

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Establish performance metrics focused on delivering high-quality, personalized customer service interactions, not just response speed, to foster a positive customer experience. #CX

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Provide support through multiple channels—phone, email, chat, and social media—to make it easy for customers to reach you. 🙃 #CustomerSupport #CustomerSatisfaction

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Make it easy for customers to share their thoughts by using surveys, suggestion boxes, or reviews. #B2B #CustomerSatisfaction

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Transparency about pricing, policies, and product details helps build trust. Be open about any changes or issues affecting customers. #CustomerService

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Offer rewards or incentives for customer service representatives who excel in delivering quality assistance, reinforcing that excellence matters. #CustomerServiceTips

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Keep customer support teams informed of any protocol changes or common issues to maintain consistent and effective service responses. #CustomerSupport

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Use technology, such as AI for common inquiries, to manage simple tasks, allowing support staff to focus on more complex, quality-driven interactions. #AI #technology #CustomerSupport

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With machine learning, AI can analyze customer data to provide tailored responses based on previous interactions, preferences, and purchasing history. This adds a personal touch, making customers feel valued and understood.

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AI systems can learn from each interaction, improving over time as they gather more data. This means they become more effective at answering questions and understanding complex inquiries, resulting in increasingly efficient support.

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AI provides standardized answers to common questions, ensuring that information is consistent and accurate. This reduces the risk of human error and ensures a uniform brand voice across customer interactions.

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AI-powered tools can often solve simple issues without human intervention. For more complex issues, AI can assist by gathering information and routing the customer to the right representative, reducing overall resolution time. #AI

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AI can handle routine tasks, freeing human agents to focus on more complex inquiries. This reduces the need for a large customer service team, leading to lower operational costs while still maintaining a high quality of service.

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AI can analyze customer interactions to provide insights into common issues, customer sentiment, and behavior patterns. This data can help businesses make informed decisions to improve their products, services, and support processes.

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AI tools often support multiple languages and can bridge language barriers, allowing businesses to offer multilingual support without needing a large, multilingual team. Natural language processing (NLP) helps understand context and sentiment for better interactions.

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We’re excited to have joined Shift Miami 2025 by Infobip, where our CEO Nick Kljaic shared insights on AI and how AskHandle is driving the AI transformation of companies. Great conversations and big things ahead! #Shift2025 #AI

We’re excited to have joined Shift Miami 2025 by <a href="/Infobip/">Infobip</a>, where our CEO Nick Kljaic shared insights on AI and how AskHandle is driving the AI transformation of companies. Great conversations and big things ahead! #Shift2025 #AI
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Apple's Liquid Glass UI, unveiled at WWDC 2025. As front-end developers, we immediately took on the challenge: how closely can we recreate this beautiful, dynamic effect using only HTML, CSS, and JavaScript on the web? askhandle.com/blog/apple-liq…

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Just dropped the official AskHandle Node.js SDK! 🚀 ✅ AI-powered chats ✅ Chat room management ✅ Auto polling ✅ Zero dependencies npm install askhandle-sdk 🔗 npmjs.com/package/askhan… #NodeJS #AI #DevTools #Chatbots