We had a blast making new friends and seeing old ones in NYC last week at #NRF2023. Thanks for making our first year attending such a success!

Learn how NYC’s same-day optical studio HEYWEAR uses Waitwhile to manage customer flow and deliver custom prescription eyewear in as little as 30 minutes. waitwhile.com/case-studies/h…

According to McKinsey & Company research, 71% of consumers expect companies to deliver personalized interactions and 76% get frustrated if it doesn't happen. Check out our latest blog post to see how simple it can be to build brand loyalty and drive LTV. waitwhile.com/blog/virtual-p…

Consumer expectations for #customerservice are on the rise. How's your business doing when it comes to delivering a delightful, smooth, and personalized #customerexperience? Take our latest quiz and get a detailed customer flow scorecard in 1 minute. waitwhile.com/tools/customer…

Retailers are facing huge workforce challenges. For our newest report, Waitwhile surveyed 1000 frontline #retail workers to better understand how companies can improve both employee and #customerexperience.  waitwhile.com/blog/retail-em…

Thanks Retail Customer Experience for covering our latest study. See all the insights from Waitwhile's survey of 1000 frontline retail workers: waitwhile.com/blog/retail-em…

New Waitwhile research uncovered that nearly 70% of #retail workers regularly have to deal with angry or frustrated customers. More than 1 in 5 face incivility from shoppers daily. waitwhile.com/blog/retail-em…

There must be a better way, indeed! Sorry to hear about your negative experience at your doc appointment Annette Franz, CCXP, but as our survey revealed, you're definitely not alone. ❤️

Long lines and wait times are a persistent problem in #retail. Waitwhile's latest research found that nearly 75% of retail workers say that queues and long waits are a regular issue, with almost 1 in 5 saying it's a daily occurrence. waitwhile.com/blog/retail-em…

WAITWHILE EXAMINES 'GREAT ATTRITION' IN RETAIL PERSONNEL #Forces are converging to create a conundrum for #retailleaders: how to deliver great digitally-integrated shopping #experiences w/ a dwindling unhappy #workforce. waitwhile.com/blog/retail-em… Waitwhile #retail #unifiedcommerce

In our latest survey, we found that nearly 1 in 2 #retail employees want more #automation at work. As retailers are now facing major workforce challenges, companies need to harness tech solutions to automate mundane, repetitive, or energy-depleting tasks. waitwhile.com/blog/retail-em…

See what advice Waitwhile CEO Christoffer Klemming has to share about reinventing the physical shopping experience in his latest article for Total Retail. mytotalretail.com/article/how-re…

"Only 59% of store associates are happy with their jobs, per a Waitwhile survey." (via Insider Intelligence/EMARKETER) Learn more about the challenges #retail and #hospitality firms are facing in today's tough labor market: insiderintelligence.com/content/retail…

As part of Solutions Review Expert Insights Series, Waitwhile CEO Christoffer Klemming explores how #retailers can use tech to ease customer frustration amid a historic labor shortage. solutionsreview.com/marketing-auto…

As part of Solutions Review’s Expert Insights Series, Christoffer Klemming, the CEO and Co-Founder of Waitwhile, explored how #Retailers can use tech solutions to address issues around frustrated customers and #TheGreatResignation. solutionsreview.com/marketing-auto…

82% of consumers actively avoid going a business with a line. See key #ConsumerTrends and #BusinessInsights in our latest report, out today: waitwhile.com/blog/consumer-…

44% of consumers are less satisfied with businesses that have lines. A #QueueManagement system modernizes how customers wait and can eliminate lines altogether. More on our blog: waitwhile.com/blog/queue-man…

"Customers are growing increasingly impatient with retailers that do not focus on checkout speed, convenience and personalized experiences." Thank you Chain Store Age for covering Waitwhile's latest study. Read more: chainstoreage.com/study-long-lin…

"The data are definitive: #retailers are long overdue for a major overhaul of their queue management practices." Waitwhile CEO Christoffer Klemming explores how consumer patience is running thin in his latest article for Total Retail. Read it here: mytotalretail.com/article/queue-…

The best customer flow management software on the market today? We're excited to see Waitwhile being listed #1 in this guide from The CX Lead! thecxlead.com/tools/best-cus…