Featured in an article on effective #communication. Why clarity matters — and why bluffing hurts everyone. Read more on: linkedin.com/posts/activity… #business #accessibility

I wonder what else we can train crows to do...

Happy #Hanukkah! 🕎 linkedin.com/posts/activity… #business #communication #holiday

Accessibility = leadership, not tech. Japan + ikigai showed me why. Full insight for decision-makers: 👉 linkedin.com/posts/activity… #business #accessibility #strategy #ikigai #NewYearResolution

Visited Japan this year — as a deaf traveler, #communication worked because people were willing to adapt. #Ikigai in action: #accessibility isn’t tech, it’s leadership. Read more 👇 linkedin.com/posts/activity…

Winter solstice thoughts 🌅 In Japan, I was reminded that #accessibility isn’t a #technology problem. It’s a leadership choice — #ikigai in action. 👉 linkedin.com/posts/activity… #business #communication #WinterSolstice

Merry Christmas! linkedin.com/posts/activity… #business #accessibility #communication #holiday #christmas

What are kagami mochi and shogatsu? How are they related to new year? Find out: linkedin.com/posts/activity…

Happy New 2026 Year of the Horse! 🐴 Cow? Noon? Horse? 🤔 A tiny Japanese character taught me a big cultural lesson. 👉 linkedin.com/posts/activity… #business #language #japanese #NewYear2026 #communication

Effective #communication ≠ hearing & speaking only. Starting 2026 by sharing an article on communication that actually works — for deaf customers and everyone else. 👉 linkedin.com/posts/activity… #business #accessibility #NewYear2026 #NewYearResolutions

My book got featured in that article! Check it out!

Audio-only = exclusion. 
Deafness is a spectrum, not a monolith. 📘 Sound Is Not Enough — 20% off Jan 17–18 (JANREADS20)
 👉 linkedin.com/posts/activity… #business #accessibility #inclusion #book #NewYearResolutions

#Apple’s email instructs me to request an “Alternative Communication Support team” once a chat session has started, but the problem is that there is NO clear or reliable way to find or initiate the chat in the first place! linkedin.com/posts/activity… #cx #CustomerService

NYC subway - Duolingo vibes linkedin.com/posts/activity… #LanguageLearning #duolingo

Maintenance > Repair. Accessibility is no exception. Proactive wins. Reactive costs. More on: linkedin.com/posts/activity… #Accessibility #CX #BusinessStrategy

Having captions isn’t the same as having readable #captions. I wrote about a recent #event where access existed on paper but failed in practice — and why expertise matters. 🔗 linkedin.com/posts/svetlana… #business #accessibility

Sound is not enough. My #book Sound Is Not Enough is 15% off today & tomorrow with code BOOKLOVE15. #Accessibility isn’t a nice-to-have — it’s #CustomerExperience. 🔗 linkedin.com/posts/activity…

Accessibility doesn’t fail from lack of guidelines. It fails from lack of humility and curiosity: linkedin.com/posts/svetlana… #business #accessibility #strategy

Accessibility at First Sight = Love at First Experience ❤️
 1.85B people with disabilities are the world’s largest untapped market.
 Is your product or service truly accessible? Read more 👉 linkedin.com/posts/activity… #Accessibility #ValentinesDay #CX

Year of the Red Horse. 🐎 In 2026, #accessibility must be strategy — not compliance. 👎 Compliance is reactive. 👍 Strategy is intentional. Learn more: linkedin.com/posts/activity… #YearOfTheHorse #cx #CustomerExperience