Sales Ethos | Ben Lai (@sales_ethos) 's Twitter Profile
Sales Ethos | Ben Lai

@sales_ethos

Hi! I’m Ben Lai, "The Soft Selling Specialist." I help non-sales pros grow with empathy, ethics & authenticity. Visit web or call 1300 974 377 to discover more.

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linkhttp://salesethos.com.au calendar_today16-06-2011 05:32:53

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Sales Ethos | Ben Lai (@sales_ethos) 's Twitter Profile Photo

I was interviewed for the Quiet Warrior Podcast hosted by Serena Low. Being an #introvert in #business and #sales isn't easy. I share how to sell without being pushy or overly self-promoting. Spotify: bit.ly/3zFZ6Uq Apple Podcasts: bit.ly/4eQEyHy

I was interviewed for the Quiet Warrior Podcast hosted by Serena Low.

Being an #introvert in #business and #sales isn't easy. I share how to sell without being pushy or overly self-promoting.

Spotify: bit.ly/3zFZ6Uq
Apple Podcasts: bit.ly/4eQEyHy
Sales Ethos | Ben Lai (@sales_ethos) 's Twitter Profile Photo

Unlock Your Potential: Embrace the Kaizen Mindset #Kaizen #GrowthMindset #PersonalDevelopment #ContinuousImprovement #QualityExcellence #SelfImprovement #DailyGoals #JapanesePhilosophy #Motivation #Success

Sales Ethos | Ben Lai (@sales_ethos) 's Twitter Profile Photo

Master Active Listening: Build Trust and Empathy Empathy creates connection, but #ActiveListening is how we show it: focus fully, paraphrase, and ask follow-up questions. #SalesTraining #Connection

Sales Ethos | Ben Lai (@sales_ethos) 's Twitter Profile Photo

Why Introverts Make Amazing Sales Professionals #Introverts excel in sales as problem-solvers. Their technical skills and great questions uncover client needs and fit solutions. #SalesTraining #ProblemSolvers

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Why introverts need to learn to be assertive Assertiveness in sales means focusing on the client’s best interests, not your own. Ask the closing question to help them decide. #SalesTraining #ClientFirst #ServiceMindset

Sales Ethos | Ben Lai (@sales_ethos) 's Twitter Profile Photo

How I sell consultatively: bridge their gaps. A key goal in consultative sales is finding the client’s end goal. Ask where they are now and where they want to be, then show how you’re the bridge. #SalesTraining #ConsultativeSales #GoalSetting

Sales Ethos | Ben Lai (@sales_ethos) 's Twitter Profile Photo

Say Enough to Sell: The Key to Informed Decisions Give just enough info for clients to decide—focus on key details. Save the extras for after they’ve said yes. #SalesTraining #ClientFocus #SmartSelling

Sales Ethos | Ben Lai (@sales_ethos) 's Twitter Profile Photo

Why Introverts Excel in Sales: The Service Mindset #Introverts shine in sales because they’re service-oriented. Trust starts here—sales is ultimately about helping others. #SalesTraining #TrustInSales

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How to unlock your sales mindset as an introvert #Introverts, selling is serving. Your product improves lives, so why not sell it? Helping clients starts with you. #SalesTraining #ServeToSell

Sales Ethos | Ben Lai (@sales_ethos) 's Twitter Profile Photo

How I ask sensitive questions in sales. Always ask permission before diving into questions. Explain it’s to find the best solution—especially for sensitive topics like income. #SalesTraining #ConsultativeSales #ClientTrust

Sales Ethos | Ben Lai (@sales_ethos) 's Twitter Profile Photo

Sales and the Art of Information Curation #Introverts, curate information wisely. Too many details overwhelm clients—focus on what helps them decide. #SalesTraining #SmartSelling

Sales Ethos | Ben Lai (@sales_ethos) 's Twitter Profile Photo

The Power of Introverts: Why Not Being Pushy Works #Introverts, your natural non-pushiness builds trust. But don’t forget: you still need to ask for the sale! #SalesTraining #TrustInSales

Sales Ethos | Ben Lai (@sales_ethos) 's Twitter Profile Photo

Selling is caring In #ConsultativeSales, mindset matters: be curious and genuinely care. People open up when they feel your intent is sincere. #SalesTraining #ClientConnection

Sales Ethos | Ben Lai (@sales_ethos) 's Twitter Profile Photo

Understanding Value: Why It Matters in Sales In sales, value is in the eye of the beholder. The same service offers different benefits to different clients—know what they value. #SalesTraining #ClientFocus #Value

Sales Ethos | Ben Lai (@sales_ethos) 's Twitter Profile Photo

How I tailor sales presentations for clients Without understanding your client’s priorities, you’re taking a shotgun approach. Consultative selling helps you tailor, address concerns, and close effectively. #SalesTraining #ConsultativeSelling #ClientFocus

Sales Ethos | Ben Lai (@sales_ethos) 's Twitter Profile Photo

How I think about sales: sell like a doctor In #ConsultativeSales, think like a doctor—ask questions, understand the context, and diagnose needs. Then, tailor your approach. #SalesTraining #ClientFocus

Sales Ethos | Ben Lai (@sales_ethos) 's Twitter Profile Photo

How I communicate value in sales Features and benefits don’t always resonate—real value is personal. Understand how each client will use your product to uncover true value. #SalesTraining #ClientFocus #Value

Sales Ethos | Ben Lai (@sales_ethos) 's Twitter Profile Photo

Increase sales by selling like a doctor. Like a doctor, ask questions to understand your client’s needs. With the right mindset, be curious and tailor your approach to what matters to them. #SalesTraining #ConsultativeSelling #ClientFocus

Sales Ethos | Ben Lai (@sales_ethos) 's Twitter Profile Photo

This was me when I started my first telesales job! It feels very rewarding to have overcome my shyness, and to now help fellow #introverts do the same for their businesses. #salestraining #salescoaching

This was me when I started my first telesales job! It feels very rewarding to have overcome my shyness, and to now help fellow #introverts do the same for their businesses.

#salestraining #salescoaching
Sales Ethos | Ben Lai (@sales_ethos) 's Twitter Profile Photo

Kick off sales conversations with these questions In consultations, start broad: “What prompted you to reach out?” Follow-up reveals gaps and goals, helping you fill in what’s missing. #SalesTraining #ConsultativeSelling #ClientFocus