Connectivity & technology have empowered today’s customers whose needs are more complex and changing faster than ever before. Discover how we've helped this organisation improve #customerjourney & operational profitability ow.ly/cVdh30mJcuF #businessimprovement #utilities

Using engaging & interactive #Elearning courses is a fantastic way to increase your teams' capability in a fast, consistent & cost-effective way. Get in touch to discuss how we can support you by building your own #OpEx e-learning courses: youtu.be/4Uqrsaz6JTs #training #HR

How can you create a culture of #continuousimprovement & ensure your teams focus on high quality end-to-end service delivery for all your clients? Check the variety of tactics we've used to support this organisation: bit.ly/2HhLyTg #businesstransformation #publicsector

6 keys to effective frontline leadership and management in service operations 👇 Read Chris Dando's blog on real life experience of developing frontline leaders: bit.ly/3n6vLXQ #leadership #leadershipdevelopment #continuousimprovement bit.ly/3n8ce9C

How can we enable #Agile #Governance in the #publicsector? This is the topic of a very interesting conversation between Graham Turnbull & Bloom Procurement Services's Paul Mander that we recorded a few weeks ago. Full recording available from youtube.com/playlist?list=…

When their end client started to express their dissatisfaction with the level of service they were receiving, this large BPO provider knew they'd need some help to right the ship. Find out how we've supported them: bit.ly/3jWNWwD #payroll #hr

Take a sneak peek at our #elearning course on 'Team-Based Problem Solving', designed to help you build #problemsolving capability across wide groups of people in a very short space of time. Find out more: ow.ly/8liq30mJ1I3 HR Grapevine News #operationalexcellence #HR #management

UK #PublicSector Organisations: Did you know NEPRO3 enables you to procure specialist services without the need for a full tender exercise?We're proud to have been granted NEPO's NEPRO3 status via Bloom Procurement Services.More here bit.ly/3pGuSXm - youtu.be/Xo94U7x2S5o #procurement

What is #ProcessConfirmation?Watch this short video for a quick overview of what process confirmation is all about. It's one of the many topics covered in our Lean Project Practitioner Online Course soon to be available for individuals & organisations!Reach out to find out more

What are the main challenges organisations face when trying to deploy problem-solving capabilities? Download our #Infographic to quickly visualise the main 6 challenges most organisations face and how to migate them. ow.ly/FUOP50yqdwI #problemsolving #business #learning

DON'T MISS IT! 22nd to 24th March 2021 👇 We will be running the Advanced Improvement Practitioner Course, certified at LeanCompetencySystem Level 2A, as a virtual open course in March 2021. Find out more: bit.ly/2I0HNT9 #businesstransformation #strategydeployment

Wishing all of you and your loved ones a safe and happy Christmas🎄#MerryChristmas2020 #seasonsgreetings

As a lot of us are now working from home again, we wanted to reshare some advice from our Partner Chris Dando on time management and how we can all tackle the effects of the 'hamster wheel' - bit.ly/3pYkwBz #management #leadership #timemanagement

We will be running the Advanced Improvement Practitioner Course, certified at LeanCompetencySystem Level 2A, as a virtual open course in March 2021. Find out more: bit.ly/2I0HNT9 #businesstransformation #strategydeployment

This new LCS 2A Virtual Course by Reinvigoration is going to provide delegates with a practical model for approaching complex transformations, spanning multiple departments or functions. Find out more now: leancompetency.org/our-event/lcs-… #leadership #leanthinking

From defining the team purpose all the way to implementing #problemsolving methodologies, check our infographic on the 4 steps to implementing #continuousimprovement. Feel free to download & share with your peers! Full #infographic here bit.ly/3cUJkXT

👉Virtual Lean Project Practitioner Course - 13/15 July Open to individuals & a great opportunity to become LeanCompetencySystem certified at level 1B/C. Hit the call back button in this PDF to find out more bit.ly/3wQStrZ #leanmanagement #operationalexcellence