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Interested in a career at ORR? We currently have exciting job opportunities including: 🔹 Principal Highways Engineer 🔹 Principal Manager, Competition 🔹 Capability Programme Lead (Safety) 🔹 Legal Adviser (Safety) Apply at orr.gov.uk/vacancies

ICYMI: putting our 2025 to 2026 business plan into action. Our workplan is focussed on delivering: a safer railway, better customer service, value for money, better highways. We are also reducing bureaucracy through our use of tech & AI. Find out more: orr.gov.uk/orr-business-p…

ICYMI: staff communicating rail passengers' assistance needs between stations matters. As part of our study, we visited five busy stations and found that while technology improves the service, there needs to be better use of data. orr.gov.uk/search-news/be…

Interested in a career at ORR? We currently have exciting job opportunities in areas including: 🔹 Engineering 🔹 Project Delivery 🔹 Human Resources 🔹 Rail Safety Apply at orr.gov.uk/vacancies

ICYMI: Staff communicating rail passengers’ assistance needs between stations matters. As part of our study, we visited five busy stations and found that while technology improves the service, there needs to be better use of data. ➡️orr.gov.uk/search-news/be…

We are proposing to require all train operators to assess redress claims when booked assistance fails a disabled passenger on a case-by-case basis. Have your say on this by taking part in our consultation: orr.gov.uk/search-consult…

Read our latest newsletter to find out about: 🔹 Reviewing Accessible Travel Policy (ATP) Guidance requirements for failed assistance redress 🔹 ORR study on train operators' passenger assistance practices 🔹 Our Board visits Read the newsletter ➡ orr.gov.uk/search-news/of…

ORR says fare enforcement methods need urgent reform dlvr.it/TL8Z4v

Train passengers are suffering unfair penalties for minor and often genuine mistakes in buying ticket. The Office of Rail and Road said Britain's fare system was "complex" and that rail firms must stop taking "disproportionate action" against travellers. bbc.co.uk/news/articles/…

Fare dodging costs the country £1m per day. Some travel without the right ticket day after day. But many passengers inadvertently breach fare rules on occasional journeys, confused by the fares and railcard rules. Enforcement with some leniency is tricky. independent.co.uk/travel/news-an…

Urgent reform needed in rail fare enforcement, ORR review finds railmagazine.com/news/2025/06/0…

NEW: We've set out recommendations to make rail fare enforcement work better for passengers and industry alike. Read the full report: orr.gov.uk/independent-re…

🚆 The ORR calls for a fairer, more consistent approach to revenue protection across Britain’s railways. 🔍 A new review has found major gaps in fairness, transparency & enforcement. More 👇 railtechnologymagazine.com/articles/rail-… ORR #RailReform #PassengerRights #ORR #FareFairness

We've written this morning to Eurostar and applicants seeking to run cross-channel train services to set out next steps for access to Temple Mills International depot. Access to depot capacity is crucial for providing more international services ⬇ orr.gov.uk/search-news/mo…

😡 This month shocking behaviour led to the emergency closure of a level crossing in BarnsleY: ➡️ networkrailmediacentre.co.uk/news/truly-sho… This International Level Crossing Awareness Day, tell your friends to stay off the tracks. ⚠️ #ILCAD #LevelCrossing #RailSafety