Normalize breaks between meetings. Here’s the research that proves why: msft.it/6004Vdl8G

Information architecture is largely designing the abstract: virtual structures to hold Schrödinger's content and support Rube Goldberg business processes. Because of this, it's important to understand the distinction between conceptual integrity and pragmatic integrity.

do you know what's more dangerous than bad AI? the current culture that promotes blind faith in AI. people just lose their sense of reasoning and critical thinking when presented with claims of AI being able to do this or that, even the seemingly sensible ones

There's an internal, mental model shift required to go from expecting people to "pay attention" in your meetings to a mindset of earning their attention. But that shift will let you begin to access people's intrinsic motivations and build active engagement bit.ly/3sa2EEG

There's a lot of good stuff in this conversation with Rachel Price about the Lens of Metadata Feasibility, but I mostly just want you all to be impressed that neither of us mentioned our love of beagles.

Great opportunity on a great team. Come help us bring connected content to life!

How did the team behind MSDocs go from managing #taxonomies manually in spreadsheets to automating workflows and building their own #KnowledgeGraph with PoolParty? Microsoft's @DanaBublitz will tell all in her #PoolPartySummit presentation. Register: hubs.li/H0W1mCT0

Users can only tell you about problems they experience directly, not their causes. Doing your due diligence as a user researcher requires tracking down root causes, and not just solving them through changes to the interface because you're a designer and that's what designers go.

2021 was the year of feeling guilty about doing less because you felt like you were falling behind. 2022 is the year of embracing doing less intentionally, and reclaiming both your focus and your personal time.

As a… – user I want… – an immersive VR shopping experience so that… – I can enjoy the inconvenience of physical shopping from the convenience of my home

And that’s why slowing down to clarify what different terms mean is actually speeding up and people who get irritated about that process hold the team back

1/ Let's talk about how note taking can help you accelerate expertise. Yes, I know how that sounds like. No, this isn't hype. There's some solid cognitive science here, and it has FASCINATING things to say about the nature of learning in messy, real world domains.

Roses are red All flowers are fleeting Without an agenda I'm declining your meeting