Why #callcenter #agent #emotions #attitude matters to #customerexperience - they affect customer mood x.com/usnewshealth/s…

Exploring Multiple Emotions During Contact Center Interactions #contactcenter #callcenter #custserv #cx #Emotions experiencematters.wordpress.com/2016/10/21/exp…

Here's why #Sentiment and #emotion analysis can help #marketers really understand #consumers #socialmediamarketing snip.ly/7tnw3

Get insights into MixedEmotions platform & architecture. The webinar starts in 90 minutes! Register now: bit.ly/2o9AfyE #BigData x.com/mixed_eu/statu…

Envisioning a future of emotion-aware technology, an interview with Gabi Zijderveld of Affectiva: wildeagency.com/gabi-zijdervel… #EmotionAI

Which Emotions Are Associated With Good (and Bad) Brand Experiences? Ann Handley buff.ly/2nveIjW #emotionanalysis

Are you ready for the many ways #EmotionAI will change your world? amazon.com/Heart-Machine-…

10best gadgets from #CES2017 cio.com/article/315959… via CIO.com @Beyondverbal THX r s/o! 😊CU #IDS17 ##emotionAI via #voice #ux #mhealth

#AI #SpeechRecognition for Chatbots buff.ly/2okvnqn #MachineLearning #NaturalLanguageProgramming #ArtificialIntelligence #Bots

One of the best network visualizations I've seen in a while! #computervision #news #graph buff.ly/2mKcRcQ

#speechrecognition Why it’s so hard for computers to work out when we are saying YES

Did you miss our #Emotions Webinar? Watch it here in full length bit.ly/2nmQ437 & find useful links #emotiondetection in #bigdata

#TechNews New MixedEmotions EU Orchestrator out. Find it on #GitHub bit.ly/2nmDilr #emotiondetection #analytics #nlp #customerexperience

Looking beyond #linkeddata during my keynote at #ldow2017 at #www2017. Slides here: slideshare.net/stefandietze/b…. Up next: more #ldow2017 fun.

@EITDigitalAccel What needs to be done to further boost #dataeconomy in Europe? Tell us before 26 April bit.ly/DataConsultEU #opendata

ESSEM@ACII 2017 Emotion & Sentiment in Social & Expressive Media: User Engagement and Interaction. Deadline June 15! di.unito.it/essem17

Register for #ldk2017galway & listen to talks on #CognitiveComputing, #DataScience, #DH, grammars of #Irish &... fb.me/20s3mOavE

Saying goodbye to MixedEmotions (in a happy mood): blogs.dw.com/innovation/say…