Strategic Alignment: By aligning your ITSM practices with the strategic objectives of the organisation, an ITSM assessment ensures that technology supports and enables the overall business goals, fostering a more cohesive and synchronised approach to serv…lnkd.in/eF9zbQtH

ITSM EXPLORERS our LIVE STREAMS are interactive, you get to ask questions and direct the flow. Here's a great example where the attendee is asking how we cope with UGLY BABIES. Join @SyniadIT and myself on Friday for more engaging conversation. Register f…lnkd.in/eeZWcx6Y

ITSM EXPLORERS - When you run a ranking style assessment, stars, bronze, silver, gold, score out of 5 etc is there a danger that you become obsessed with the number or level at the expense of actually acting on recommendations @SyniadIT certainly thinks s…lnkd.in/edfJ-975

ITSM EXPLORERS - 📚 Continuous improvement is the key to staying ahead in the ever-evolving IT and business landscape. 🌟 ITSM maturity assessments can help identify opportunities but you need a plan! Join @SyniadIT and myself for a LIVE STREAM discussion…lnkd.in/ePZjWKZc

ITSM EXPLORERS = lnkd.in/embtDs7a Last chance to join @SyniadIT and myself for episode 3 of our journey into ITSM Maturity Assessments. Featuring and exclusive white paper and revealing our new YouTube channel :-) This time we are looking at gettin…lnkd.in/ejuVWB_U

ITSM EXPLORERS - NOW ON YOUTUBE - @SyniadIT and myself have a new series of LinkedIn LIVE events focusing on all things ITSM. We started with Maturity Assessments and talked for nearly 3 hours sharing some treasure. All the shows will be uploaded to YouTu…lnkd.in/eVrzQ4rH

ITSM EXPLORERS - Join @SyniadIT and myself as we dive into ITSM Tool Selection. In the first of a series we will look at how to structure your approach, sharing 10 CRITICAL SUCCESS FACTORS. No sales pitches just offering our advice from way too many years…lnkd.in/eVvBTV5p

ITSM EXPLORERS - Service desk tool selection can be challenging, but we've got you covered! Join our live online event to learn the crucial factors that will set you up for success.We'll discuss key considerations, pitfalls to avoid, and how to find the p…lnkd.in/eZaEA_Bs

ITSM EXPLORERS - Are you overwhelmed by the options for service desk software? Join our LinkedIn LIVE EVENT to simplify your decision-making process. lnkd.in/esKURn_C We'll share knowledge from a combined 60 years in ITSM. @SyniadIT will give you 1…lnkd.in/eUrepNZX

Are you about to embark on your service desk tool selection journey? Join our upcoming LinkedIn LIVE EVENT lnkd.in/esKURn_C and gain a roadmap for success. We'll discuss key considerations, pitfalls to avoid, and how to find the perfect fit for you…lnkd.in/eQY4Ye4e

ITSM EXPLORERS - Service desk tool selection can be challenging, but we've got you covered! Join our LIVE ONLINE EVENT TOMORROW to learn the crucial factors that will set you up for success. @SyniadIT and myself have a combined 60 years in ITSM and will s…lnkd.in/eHFjgwZJ

Is your organisation ready to upgrade its service desk tool? Before you make any decisions, join @SyniadIT and myself for the first in a series of insightful LIVE EVENTs where we'll discuss the key considerations that can save you time, money, and headach…lnkd.in/eQ-HyDHj

ITSM EXPLORERS - Join @SyniadIT and myself for a LinkedIn LIVE SHOW where we will pick out our TOP SELECTIONS from a Service Desk Tool Mind Map with over 200 features. lnkd.in/e4cNriEa 🔥 Discover the Power of a Comprehensive Service Desk Mind Ma…lnkd.in/eTAYdQVz

ITSM EXPLORERS - Ever wondered if your Service Desk Tool is as good as the others that are out there? Is there stuff that you don't have that could make your life easier and delight your customers? @SyniadIT and myself will be exploring a Mind Map with ov…lnkd.in/eP43e6t5

ITSM EXPLORERS - When you are logging a call does your Service Desk tool automatically start filling in categories, priorities, team assignments, flag up similar calls, knowledge articles and suggest other agents who you may want to collaborate with? This…lnkd.in/evWDjba7

ITSM EXPLORERS - Breaking news ALL ITSM TOOLS ARE NOT THE SAME! Back in 2007 when ITIL V3 was launched and through to the update in 2011 you could probably say that was 'nearly' the case but the world has moved on. AI, Intelligent Chatbots, could everythi…lnkd.in/eH5uh7iw

ITSM EXPLORERS - There are lots of people who say that you shouldn't choose a new service desk tool based on features, just improve your processes and stick with what you've got. The problem with that is that your existing tool may restrict just HOW MUCH…lnkd.in/eizdfdZX

ITSM EXPLORERS with @SyniadIT and myself - 🌟🗺️ Unlock Success with the Ultimate Mind Map for Service Desk Tools! Join Our Live Stream on Friday! 🎥💡lnkd.in/e4cNriEa Are you ready to make the best choice for your service desk tool? Discover ho…lnkd.in/eCWKFCRY

ITSM EXPLORERS - @SyniadIT and myself doing a quick tech check for this Friday's LIVE STREAM where we will be looking at a 200+ feature MIND MAP for ITSM TOOL SELECTION lnkd.in/e4cNriEa New format - the same great advice and chat :-) lnkd.in/eAtjigE5

🎥🔥 Ready to Supercharge Your Service Desk Tool Selection Process? Join our Live Stream on Friday 🚀🔝 as @SyniadIT and myself dive into the world of service desk tools and introduce the ultimate mind map with over 200 features some of which you just mig…lnkd.in/eBeHYtcR