Experts Weigh In: 6 Ways #ContactTracing Helps Contain the Spread of Infectious Diseases avaya.com/blogs/archives… #avayanation

Avaya OneCloud #CPaaS provides a dynamic framework for innovation – enabling the flexibility and richness of the API economy. See what is possible at tinyurl.com/y54r7wcp #ExperiencesThatMatter

Interesting #UCaaS Statistics - The Future of #RemoteWork uctoday.com/unified-commun… #avayanation

Avaya Spaces™ named in 2020 Gartner Magic Quadrant for Meeting Solutions Less Than A Year After Introduction of Video Meetings and #Collaboration App. Find out why. #ExperiencesThatMatter avaya.com/en/about-avaya… #avayanation

Good read! Omnichannel vs. multichannel: What's the difference and who is doing it? the-future-of-commerce.com/2017/09/13/omn… #avayanation

Texas County Relies on #Avaya to Increase #COVID19 Case Investigations by 25%. Learn more. cio.com/article/360184… #avayanation

In case you missed! >>#TechNews: Avaya Earns Frost & Sullivan Award for Excellence in #Healthcare Solutions That Improve Patient Care & Engagement #ExperiencesThatMatter businesswire.com/news/home/2020…

Help customers & employees get more done. W/ cloud-based contact center automation, you can offer powerful self-service options that elevate customer convenience & increase employee efficiency—all w/ the human touch to keep everyone connected. tinyurl.com/4xkn9mek #avayanation

Great read! Avaya wants to evolve digital customer experience: technewstt.com/avaya-engage-r… #avayanation #experiencesthatmatter

Ceo ⁦Alan Masarek⁩ talks about goals for #avayaengage ⁦Avaya⁩

Excited to announce at #AvayaENGAGE, that new platform integrations and capabilities, along with expanded strategic alliances with Google Cloud and Alcatel-Lucent Enterprise, are helping redefine the #cloud journey for customers. bit.ly/3PebIYa

SWA talking about their approach to customer experience at #AvayaEngage #customerfirst #omnichannel #SouthwestAirlines

“We’re back.” #AvayaEngage #CustomerExperience

Three themes: Your Choice. Your Journey. Innovation without Disruption. #AvayaEngage #IChooseAvaya #trust #transparency #reliability

#AI at the heart of #AvayaEngage ⁦⁦Avaya⁩ ⁦IAUG⁩

“We are here to provide the innovation.” - Alan Masarek #AvayaEngage

“The experience the agent has as an employee, shapes the experience with the customer” - Marylou Maco #AvayaEngage #CX #EX

Sherrie Mullikin with Southwest Airlines talking the importance of employee experience with Avaya CRO/CXO, ML Maco …#CX+#EX = BG (Business Growth) #AvayaEngage

Avaya Alan Masarek opens up on Acquisitions, Partnerships and His First Two Years at the Helm. Watch the full video here: eu1.hubs.ly/H095rzv0 #AvayaENGAGE

Can you guess what Katie Linendoll's #1 tech trend for 2024 is? The A behind her stands for Avaya but it's a hint. At #AvayaEngage, we've talked a lot about AI (duh!)The interesting convos are ones that start with the problem you are trying to solve rather than AI for AI's sake.