Helping our clients deliver on their promises to their subscribers remains our sole aim. Visit Insurerity.com for more #insure #insurance #Insurtech #clients #mondaythoughts

Happy Nkrumah Memorial Day We're one people 🇬🇭🌍 Enjoy your holiday #KwameNkrumahMemorialDay #Ghana #insurerity #insurance #insure #insurtech #gh #Africa

'Supercharge' #Insurance distribution with technology - #Insurtech. (Insurance News) #FinTech buff.ly/2S7CC8y

Fight #Insurance #Fraud with #Cryptography. (Digital Insurance) #Technology #InsurTech buff.ly/34yLXZU

Millennials, What Will It Take for You to Buy Life #Insurance? (The Atlantic) #Gaming #InsurTech #Technology buff.ly/3j4lFpu

The how of digital and #Analytics in #Insurance. (McKinsey) #InsurTech buff.ly/356tGBq

Bestow founder Melbourne O'Banion on the #Insurance industry, pandemic growth and return to work. (CNBC) #InsurTech buff.ly/3yYQ3rX

#Expeflow is featured in Canadian Underwriter magazine pages 17 and 18 in an article entitled Electronic Claims Triage. (Canadian Underwriter) #FutureOfClaims #InsurTech #RPA #IPA buff.ly/2Np85hp

“bolttech extends Series A funding round to US$210mn” buff.ly/3i87rUU #insurance #insurtech

Tomorrow’s #Insurance is Connected. (Insurance Innovation Reporter) #InsurTech #Technology buff.ly/3DuQ35N

#Insurance and #Technology Disruptive Ideas Transforming the Industry in 2021. (Tech Tricks World) #InsurTech buff.ly/3BNxTu6

Does insurance & insurtech have "heart"? I was talking with a friend & colleague who is leaving the insurance industry for a new role and they mentioned that one reason is that the "industry has no heart". I instantly knew what they meant. #insurtech #insurance #insurancenews 1/7

The insurtechs I work with bring energy, customer focus and good intentions to everything they do. However, the larger insurers and incumbents are often a different story. 2/7

In my experience with large insurers the customer service agents, claims managers and emergency assistance teams at the coalface show heart each and every time they interact with customers. 3/7

They often pushing and bend the constraints set out by the management teams to treat customers with heart. The business, management and leadership teams... not so much. 4/7

A quick example Last year I was helping an insurtech that was heavily impacted by COVID-19. The business had investment from a large insurer who they believed would help them ride out the tough period until the lockdowns eased. 5/7

During an emotional meeting, the senior executive from the large insurer responded they'd "rather let the insurtech fall over and pick up the distressed assets than support them throgh the lockdowns". 6/7

I realise this is just one anectdode...but there are others. Is this just business? Is it naive to expect a large company to behave with heart? The people I know in insurance & insurtech show heart everyday...at what point in the growth of an organisation does this get lost? 7/7

To my #insurtech friends: What does it mean to “POWER $ X.XB in Premium?” DWP? Estimated Premium? Bound Premium? Quoted Premium? Submitted Premium? Been in & around agencies/carriers for a while & I’ve never once seen production reports on “powered premium” #readthefineprint

TFW a giant software company tries to sell me something because a competitor uses it and I know said competitor, so I call and find out they don’t and never have… come on, we can do better. Time to change the guard #insurtech