We've added Passkey as an additional multi-factor auth method. You can even add multiple MFA methods to match devices you use in different environments. Oh, and it's free. getfernand.com/updates/passke…

First solution 👇🏻 Thank you Fernand!

Founder mode @ #omr25 Pushing Fernand's brand to its extreme 😅

I dressed like a 1960s French postman and handed out 1,000 letters today. A massive digital marketing conference is happening in my city this week: 70,000+ people, not far from our target audience. We didn’t get a booth. I wanted to do something different:

Yoooo!! The latest batch of launches are now LIVE on tinystartups.com -- featuring some KICK-ASS projects and makers 🔥 🤘 Let's make this launch week epic! Featuring: Fernand Jim Raptis Piotr Kulpinski kyzo Cyril mail0 Simran Handa

Superhuman-like inbox. Mintlify-like knowledge base. Chatbase-like trained chat AI agent. Fernand now does it all in one calm, human-first product. Still only $29/user/month.

Humbled to see that Fernand is listed amongst the likes of Intercom, Zendesk, Helpscout and other gigantic players as an integration for launch. Wilson is building something unique, and I think we might be seeing an incredible success story in the making. Exciting!

We're the first support platform to integrate natively with Polar. The timing couldn’t be better — Birk Jernström and his team just raised $10M to build the open-source monetization platform of the future. Huge shoutout to the Polar crew for being insanely fast and collaborative!

I'm reading Zendesk's founder biography Funny enough, a lot of what he originally imagined for Zendesk 18 years ago is remarkably close to what we're now building with Fernand. Back to the basics. No clutter. A sense of craft. No enterprise BS. What happened?

Just installed Fernand on DrawKit. It's such a breathe of fresh air, really considered, beautifully-crafted software. Lovely job Antoine Minoux 👏

Reaching inbox 0 with Fernand is a great experience 🥰

this lil guy has been saving my sASS so hard these last few weeks i've never been so overjoyed by how useful a tool is i don't know what i'de do without you Fernand here's my appreciation post in hopes more people hand them their money and they stay in business forever

Leo Bassam 🤌🏼 I've hired Fernand AI assistant recently, and he's the best

7. Fernand I handle all my support with Fernand, the "Calm customer support". The DX is incredible, pricing is very generous, and it keeps evolving constantly. Bonus: you can do EVERYTHING with keyboard shortcuts, I love that

.Antoine Minoux is an incredibly talented founder, building both Fernand and ImprovMX while working at Yelp. We chatted about his process behind building ImprovMX, the delight he aims for with Fernand, and so much more in the new Milestones video. Link below 👇

Autumn vibes for your customer support inbox 📥

When Alex first reached out to invite me on his podcast, I hesitated. If there’s one thing I’ve never really seen myself as, it’s a “true operator”. I’ve always felt more like a starter, someone who likes to build, simplify, and move on once things get humming. But maybe that’s

I’ve spent the last four days secluded on a tiny island in North Germany shooting and editing the new Fernand product demo video. This place has literally three times more sheep than people. This photo sums up the setup pretty well: my camera is propped up on a baby chair